Profile picture for user Eva Klein

With the upcoming ARIS Cloud environment update, there will be a new process for logging in to and downloading ARIS Advanced – Architect/Admin.

After the ARIS Cloud update, the new login workflow requires that you provide the following information in order to be able to log in to the ARIS Cloud environment:

  • Project room name,
  • Mail address, and
  • Password

Your first step in the new login workflow is to enter the name of your project room and click “Next”.

Log in to ARIS Cloud

You can find the project room name in the “Your login information” section of your welcome e-mail called “Welcome to ARIS Cloud”.

Welcome to ARIS Cloud mail

If you don’t remember the name of your project room, you don’t have to worry: ARIS will help you. You can request the name by clicking “Forgot project room name”:

Forgot project room name

ARIS will send you a list of all the names that you have specified for your project rooms.

As a second step, you must enter your e-mail address as well as the password for the project room you want to access and click “Log in”.

ARIS Cloud login

You will reach the ARIS “Home” page.

Not only the login workflow has changed, but also the process of downloading ARIS Advanced Architect/Administration. To start the ARIS Advanced Architect or ARIS Advanced Administration download (please note that you must have the required licenses), click your user picture or your initials to open the user menu and select “Download Clients”.

Download clients

The “Download clients” page will open. Click the “Start” button to download the ARIS client.

Start ARIS download client


Please note the following:
During the ARIS Cloud update, your project room will temporarily be moved to another domain. This will not have any impact on the access to your project room. However, ARIS document storage links will not be working during this time. Newly created links must be adjusted later.


If you have any question, feel free to ask.

by Vassiliki Spentzou
Posted on Thu, 10/07/2021 - 20:48

Dear Eva 

Will this notification be sent to all the Customers' admins of ARIS Cloud Advanced projectrooms? I think it will be quite useful if they can have this notification prior to the actual update . Should you need us as partners to inform them pls do let us know 


by Christina Heller
Badge for 'Community Team' achievement
Posted on Fri, 10/08/2021 - 09:38

Hi Vassiliki, 

we will inform or customers beginning of next week and they will also see a notification on their ARIS cloud login screen until the release date. 

if you a have a special customer in mind, feel free to point them to this blog post - just to be on the safe side ;-)


by Nur Aziz
Posted on Wed, 10/19/2022 - 05:44
how to login system administrator for aris basic trial?
by Runé Becker
Badge for 'Mastermind' achievement
Posted on Wed, 10/19/2022 - 13:18

In reply to by nuraziz04

Dear Nur,

In your ARIS Basic project room there's a equivalent role to an administrator which is called Project room management. If you own a project room then you have that privilege you can assign that one to others users, as well as assign either the functional role Designer or Viewer to other users.

Does this help?



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