Profile picture for user Frank Weyand

Recently, I announced that we’d like to release a new version of ARIS Express.

Main point was just to increase the stability and the starting procedure, which has caused some trouble recently.

So, what’s new?

For systems running under Microsoft Windows, ARIS Express is available as an installable desktop application which does not automatically download from the Internet.

When starting the application, a version check may inform the user about a new version. This allows you to have a better control over the installed version, ensures the ARIS Express stability and optimizes the use of ARIS Express in companies.

For systems using Java WebStart (Unix/Linux or Mac), a new security certificate was used and the application startup was accelerated.

So, from now on, there are two modes in which ARIS Express can run:

Windows: use the new setup to install ARIS Express as a standard desktop application. If there is a new version of ARIS Express, the application will inform you. You can switch off this check, and do the check manually via the main menu entry.

Thus, you’ll get rid of any problems regarding JRE updates. In addition, ARIS Express starts faster and does not try to download anything.

“Non-windows” systems: for those systems, we still use Java WebStart. But also here, we did something to increase the performance: the runtime environment will still try to go online to start the application, but it will only download something, if there is any change.

What do you have to do?

Depends. If you do not have a windows system, there is no need to do anything because your Java runtime will update ARIS Express automatically. If you are using Windows, you should uninstall ARIS Express or – better - just clear the Java WebStart cache. Download the installation file from here, execute it and you’re done.

So, here is my Christmas gift for you :-)

Merry Christmas and a happy, peaceful new year 2013.

by Francois BAUX
Posted on Thu, 12/20/2012 - 15:51

great news :)

better performance, smart download at startup :)

installed on Win7 java 1.6.x OK

installed on OS X 10.6.8  with java 1.6.37 OK

on OS X 10.8.2  with java 1.6.37 : 

installing from express.jnlp failed but when lauching  ARIS Express 

ARIS Express 2.4 is there, after download ;)

by Ismael Shameem Etowar
Posted on Wed, 12/19/2012 - 17:43

Hi Frank :),


Thank You so much for this lovely surprise gift:).

You guys at Software AG will never stop amazing us:)

Thanks a lot.


Enjoy the festive season.





by Chris Hall
Posted on Wed, 12/19/2012 - 20:18

Still fails on OS/X. 


Error: java.util.HashMap cannot be cast to java.awt.RenderingHints

by Francois BAUX
Posted on Thu, 12/20/2012 - 08:55


first : check java version :

With the Terminal open, type in java -version then press Enter.  Then retrieve the current java version, in this example being 1.6.0_24

if you're under 1.6.0x then in java preference: delete cache

then try again

if under java 1.7.x

then :

hope i'll help :)

feel free to vote for my card :)  19 Aris Express for ipad

by Stephen White
Posted on Tue, 01/08/2013 - 16:59

Using new release and working fine with the exception of links. When adding a link attribute to an object (to link two models together), the icon appears as it shoudl on the model. However, when you click the icon it launches a new express session. IT should just go to the other model, not launch a new aris express session.  Thanks

by Ivo Velitchkov
Posted on Tue, 01/08/2013 - 17:54

Installation is fine until the connection is required. Then, as the wizzard does not have a place to configure proxy, stops with the message:

When I'm running other applications requiring connection (e.g. Evernote, Dropbox etc) they either evoke the Windows proxy prompt or have proxy settings tab.

by Victor Victor
Posted on Tue, 01/08/2013 - 20:31


Several years of using Aris Express at home копьютере: IE9, Vista 64. To install and upgrade using the resource The download and installation were carried out normally.

At the present time after the download ARIS Express with the help of IE9 and browser Yandex an error message notifies you that it is dangerous and it should be removed:

Filter ЅмагtЅсгееп - Windows Internet Explorer I______

This program can cause damage to your computer

Publisher: unknown

Name: aris-express-setup.exe

According to the filter Ѕмагt&сгееп this the program is loaded rarely and does not have the signature of the author. If this program received as an undesirable suggestions, links or attachments, it can perform вредоносньіе actions. It is recommended to delete it.

+ Do not start the program

+ Remove program

Thanks in advance for the answer

by Gentil Noens
Posted on Wed, 01/09/2013 - 07:26

I desperately try to get the new ARIS Express 2.4 installed on my MacBook Air. I have Mac OS 10.7.5 en JAVA SE 7 (build 1.7.0_10_b18) installed.

I get the message : "unable to launch the application". When looking at the detailed report, it mentions the following error: java.util.HashMap cannot be cast tot java.awt.RenderingHints

Any idea how to solve this situation ? I've a number of process worked out in ARIS Express before (version 2.3 - but stopped working after automatic update on my PC) and i need to review some of them. Unfortunately, I can't get access to them ...

by Francois BAUX
Posted on Wed, 01/09/2013 - 09:08

@ Gentil Noens

go back to java 1.6.

search Java for OS X 2012-006 on google, download the dmg (provided by apple)

switch java 7 to java 6  with

it should work under java 1.6

by Andreas Schweer
Posted on Wed, 01/23/2013 - 12:11

In reply to by Vincent Renard

Hi Frank.

I have a performance problem with the express edition.

The application makes DNS-Queries during process design. But our internal DNS-Server did not respond to queries for external domains. In this case ARIS does this query four times everytime i insert a symbol to the workplace. After inserting the following entries in the "hosts" file it worked fine:

Why does ARIS so much DNS queries ?

by Frank Weyand Author
Posted on Wed, 01/09/2013 - 09:09

Hello Stephen,

yes, the windows version behaves like that: a new instance is loaded. This is already fixed. The fix will be available in the next version.

Hi Ivo,

the windows version of ARIS Express does not provide a proxy page because it is using the system proxy settings of windows. It works with specifying the proxy directly, with a .pad-file and the "automatic settings". Please check these settings in windows.

If the Webstart-Version worked for you, you can still use this one.

Hi Victor,

well, there is nothing we can say about this. I do not know smartscreen.

Hi Gentil.

Sorry to hear that, but Express is not officially released for Mac. There is nothing we can to about this.



by Frank Weyand Author
Posted on Wed, 01/09/2013 - 09:27

Hello, Mr Francois Baux,

thank you very much for that hint.

Hi, Mr Gentil Noens,

could you try this? Does it work? If yes, we can add this to our FAQ,



by Francois BAUX
Posted on Sun, 02/10/2013 - 18:35

@ gentil Noens & Frank Weyrand

Aris express 2.3 and 2.4 (java release) is fully working on OS X : 10.6.8 and 10.8.2 with java 1.6.xx

i'm sure of it cos i test both.

if it doesn't check java it'll be surely 1.7

solution : back to 1.6 :

search Java for OS X 2012-006 on google, download the dmg (provided by apple)

switch java 7 to java 6  with

it should work under java 1.6


Aris designer is working too on OS X 10.6.8 and 10.8.2 with java 1.6.xx.

how to :

Download Aris for Unix (OS X is a UNIX with a great GUI) 

1) put the dowloaded on Desktop


in terminal :

  2) sudo ln -s /usr/bin/bsdtar /usr/bin/gtar Enter (password asked)

this is the key point to have gtar working

  3) type cd ~/Desktop

  4) type ./

    a folder is created on desktop : ARIS7.2 when download is finished

  5) open folder /Desktop/ARIS7.2/JavaClient.654794

  6) Open file you want to configure with

    Change the line jvmPath into jvmPath='/Library/Java/Home' for example save and close

    In Terminal : type cd /Desktop/ARIS7.2/JavaClient.654794

    drag and drop on terminal the modified

    starting Starting Client :)

    serialize with your key :)

would be great if Software AG add this in the How to

they will be able to say Unix, Win and OS X compliant :)

I'm ready to be a OS X Aris software tester and recognized by Softwaer AG like that ;)


by Martin Ericson
Posted on Thu, 01/17/2013 - 15:57

Hello Frank and ARIS Express users in general.


Other than the items listed in What's New around installation and startup, is there any new functionality. Would love to see row EPC added to the available business processes.


by Michael Illies
Posted on Thu, 01/17/2013 - 16:22

Hi ARIS Team,

I have problems installing Aris express on Mac OS X 10.8.2. by using latest Java 1.7.0.

After starting the download, Java fails to create the shortcut and consequently fails to install the program.

What to do?


by Frank Weyand Author
Posted on Thu, 01/17/2013 - 16:28

Hi Mr Illies,

just read the post some lines above... Express is not officially released for Mac. You need to gove back to 1.6.

Hi Mr. Ericson,

sorry, there is no other functionality contained in this release, and nothing planned currently.



by Frank Weyand Author
Posted on Wed, 01/23/2013 - 12:30

Hi Andreas.

are you using the webstart-based Express or the new window executable?

If you use the windows-instalable version, implemented the check on our own and bring up an dialog, if there is a new version.

But in the Webstart version, Webstart always checks whether there is an update on its own. We do not have the possibility to configure this and rely on the JRE.




by Andreas Schweer
Posted on Thu, 01/24/2013 - 12:23

Thanks Frank.

But the used version is not in focus for this problem.

The connection to the internet is done with proxy-server and user authorization. In this case DNS queries should be send from the proxy-server to the internal DNS-server because there is the only way to the internet over the proxy-server. No other internet connection is possible.

And that is the question:

What's the reason that aris DNS queries are sent directly to internal DNS-server? The issue is that aris uses direct DNS-queries to internal DNS-server the whole time the application is opened. There are no problems for DNS queries resolved from internal DNS-server.

by Frank Weyand Author
Posted on Thu, 01/24/2013 - 12:36


> But the used version is not in focus for this problem.

Disagree. Because both versions are using different mechanisms.

Installed Windows-EXE: we use a library to resolve proxy settings. At startup time, the ARIS code executes three queries:

1.) check the community account (only done on first start)

2.) check: is there an update?

3.) get a nice advertisement (seen top-right on startup page)

There is NO other network call from the ARIS code. Regarding DNS call, we rely on the the library used (proxy-vole) to get a connection via the proxy to the internet. This is done in the library completely internally, we do not have any influence how this library does it.

WebStart: in this case, we rely on the webstart mechanisms we to do the update of Express. The check #2 is not done in this version. Regarding the update: we do not have any influence on the calls the JRE does during running the program.

> What's the reason that aris DNS queries are sent directly to internal DNS-server?

As I said, both versions behave a different way. We are not doing this intentionally, but e.g. in the webstart version, the webstart functionality is doing the calls.



by Andreas Schweer
Posted on Thu, 01/24/2013 - 13:41

Hi Frank.

Thank you for the detailed and quick response.

I have installed the windows version after download from the website. I will be interessed in testing it with the webstart version.

If it is a problem of the library then other application which use this library too should have the same problem. Is it possible that the function call is not exact or hidden options are not set correctly?

That's only a food for thought.



by Anupama Vijayan
Posted on Wed, 01/30/2013 - 12:15

Hi Frank,

I am looking forward to install the new version of ARIS Express. I would like to know the bit version of ARIS express 2.4 application. is it 32 bit or 64 bit?

Thanks & Regards,

Anupama Vijayan

by Frank Weyand Author
Posted on Wed, 01/30/2013 - 12:51

Hi Anupama,

the executable file is 32 bit.



by Anupama Vijayan
Posted on Wed, 01/30/2013 - 16:42

Thanks Frank!



by Anupama Vijayan
Posted on Wed, 02/20/2013 - 18:28


Hi Frank, We are facing an issue with upgrading the previous install of ARIS Express with the new v2.4.   Previous version (2.3) installed to the user directory and it is automatically changing to version 2.4 upon launching the app. On top of it, new v2.4 install goes to “C:\Program Files\ARIS Express\client” without removing 2.3 shortcuts that were kept under user directory. This leaves two shortcuts in Start menu one pointing to user directory “C:\Users\<LANID>\AppData” and the second one to “C:\Program Files\ARIS Express\client”.   Is there an automated way to clean up the install and shortcuts that are pointing to user directory?   Screenshot is attached          Thanks.   Regards, Anupama  


by Frank Weyand Author
Posted on Thu, 02/21/2013 - 08:53

Hi Anupama,

no, there isn't. You installed ARIS Express 2.4, Windows version, and had previsously installed the webstart version in 2.3.

In fact, both versions are completely independent from each other and therefore, can also be installed both on the same machine.

As I wrote in my post above: "If you are using Windows, you should uninstall ARIS Express or – better - just clear the Java WebStart cache."

If you delete the webstart cache, the webstart version will be gone.



by Eric Schillinger
Posted on Fri, 02/22/2013 - 16:56

2.4 will not run on my MacBook Air with Java 7 successfully loaded, any idea Why?


by Francois BAUX
Posted on Sat, 02/23/2013 - 18:43

update Feb 23 2013 : work with 1.6.0_41 (java 1.6 2013 last Apple's java update)


Aris express 2.4 is fully working on OS X : 10.6.8  with java and 10.8.2 with java

solution : go back to java 1.6.x :

 java 7 to java 6  : 

if you're under 10.6.8 : Java for Mac OS X 10.6 Update 13

if under 10.7 or 10.8 : Java for OS X 2013-001

Aris express 2.4 will work under java 1.6


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