unable to launch application

Gunther Acke on June 12, 2012

I'm evaluating aris express to use in oure organisation. So far it went well untill this moment.

After the downloading time I get over and over the application error: Unable to launch the application.

I removed the app with the java viewer.

Reinstalled, restarted. Same error. I clean up the caches, remove any possible trace of aris. Same result.

I'm admin on the machine.

In the java console I get this dump:

Java Web Start 10.4.1.255

Using JRE version 1.7.0_04-b22 Java HotSpot(TM) Client VM

User home directory = C:\Users\GACK

----------------------------------------------------

c:   clear console window

f:   finalize objects on finalization queue

g:   garbage collect

h:   display this help message

m:   print memory usage

o:   trigger logging

p:   reload proxy configuration

q:   hide console

r:   reload policy configuration

s:   dump system and deployment properties

t:   dump thread list

v:   dump thread stack

0-5: set trace level to <n>

----------------------------------------------------

Could not launch from cache. Will try online mode. [Some of required resources are not cached.]

CacheEntry[http://download.ariscommunity.com/express.jnlp]: updateAvailable=true,lastModified=Thu Jan 27 01:57:28 CET 2011,length=5757

CacheEntry[http://download.ariscommunity.com/express.jnlp]: updateAvailable=true,lastModified=Thu Jan 27 01:57:28 CET 2011,length=5757

CacheEntry[http://download.ariscommunity.com/adf.ico]: updateAvailable=true,lastModified=Thu Jan 27 01:57:28 CET 2011,length=122811

CacheEntry[http://download.ariscommunity.com/alogo.ico]: updateAvailable=true,lastModified=Thu Jan 27 01:57:28 CET 2011,length=377230

CacheEntry[http://download.ariscommunity.com/PngEncoder.jar]: updateAvailable=true,lastModified=Thu Jan 27 01:57:28 CET 2011,length=14146

CacheEntry[http://download.ariscommunity.com/aris71db2.jar]: updateAvailable=true,lastModified=Thu Jan 27 01:57:28 CET 2011,length=6069

CacheEntry[http://download.ariscommunity.com/arismethod.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=1916245

CacheEntry[http://download.ariscommunity.com/aris_loader.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=57074

CacheEntry[http://download.ariscommunity.com/client.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=15495508

CacheEntry[http://download.ariscommunity.com/cltech.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=12021851

CacheEntry[http://download.ariscommunity.com/commons-beanutils.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=154533

CacheEntry[http://download.ariscommunity.com/commons-collections.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=477033

CacheEntry[http://download.ariscommunity.com/commons-configuration.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=244304

CacheEntry[http://download.ariscommunity.com/commons-io.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=90195

CacheEntry[http://download.ariscommunity.com/commons-lang.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=195275

CacheEntry[http://download.ariscommunity.com/express_embedded_de_help.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=119352

CacheEntry[http://download.ariscommunity.com/express_embedded_en_help.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=118014

CacheEntry[http://download.ariscommunity.com/expresslauncher.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=4354553

CacheEntry[http://download.ariscommunity.com/filters.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=249489

CacheEntry[http://download.ariscommunity.com/itext.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=1188193

CacheEntry[http://download.ariscommunity.com/jide.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=5795341

CacheEntry[http://download.ariscommunity.com/js.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=537857

CacheEntry[http://download.ariscommunity.com/log4j.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=314863

CacheEntry[http://download.ariscommunity.com/mail.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=280265

CacheEntry[http://download.ariscommunity.com/rapidSpell.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=99014

CacheEntry[http://download.ariscommunity.com/serializer.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=226094

CacheEntry[http://download.ariscommunity.com/server_locale.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=502999

CacheEntry[http://download.ariscommunity.com/server_locale_de.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=357808

CacheEntry[http://download.ariscommunity.com/timingframework.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=47132

CacheEntry[http://download.ariscommunity.com/ws-commons-util.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=30587

CacheEntry[http://download.ariscommunity.com/wsdl4j.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=158828

CacheEntry[http://download.ariscommunity.com/xml-apis.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=219153

CacheEntry[http://download.ariscommunity.com/y-dl-mapping-asa.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=68008

CacheEntry[http://download.ariscommunity.com/y-dl-mapping-db2.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=86565

CacheEntry[http://download.ariscommunity.com/y-dl-mapping-lidl.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=12443

CacheEntry[http://download.ariscommunity.com/y-dl-mapping-mssql.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=77179

CacheEntry[http://download.ariscommunity.com/y-dl-mapping-olite.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=89051

CacheEntry[http://download.ariscommunity.com/y-dl-mapping-oracle.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=86037

CacheEntry[http://download.ariscommunity.com/y-guiframework.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=1601289

CacheEntry[http://download.ariscommunity.com/y-lipo.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=18121

CacheEntry[http://download.ariscommunity.com/y-reportexecution.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=106070

CacheEntry[http://download.ariscommunity.com/y-spellchecker-dictionaries.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=9504

CacheEntry[http://download.ariscommunity.com/y-utils.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=119120

CacheEntry[http://download.ariscommunity.com/y.jar]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=80647

CacheEntry[http://download.ariscommunity.com/splash.gif]: updateAvailable=true,lastModified=Thu Jan 27 00:57:28 UTC 2011,length=161098

Warning: NULL cache entry for loaded resource!#### Java Web Start Error:

#### null

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5 Replies

GA

Gunther Acke on June 12, 2012

It is solved. In the user directory was still a folder for Aris present. (empty though) After removing that one, re-install it, worked.

I strongly suggest to avoid such things as I already had twice a blocked application within 6 months. The solution is not something that standard users can perform.

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George Zaytsev on June 13, 2012

I have the same problem, but can't run application till now. My steps are:

1. Start App

2. App runs download

3. App try to do some verification and error occur: "Unable to lunck the application."

Details (Lunck file):
<jnlp spec="1.6+" codebase="http://download.ariscommunity.com" href="express.jnlp"> <information> <title>ARIS Express 2.3</title> <vendor>Software AG</vendor> <homepage href="http://www.softwareag.com"/> <description>Model your business by using ARIS Express.</description> <description kind="short">Model your business by using ARIS Express.</description> <icon kind="shortcut" href="alogo.ico"/> <icon kind="splash" href="splash.gif"/> <offline-allowed/> <shortcut online="false"> <desktop/> <menu submenu="ARIS Express"/> </shortcut> <association extensions="adf" mime-type="x-application/adf"> <description kind="short">ARIS Document File</description> <icon href="adf.ico"/> </association> </information> <security> <all-permissions/> </security> <resources> <property name="jnlp.packEnabled" value="true"/> <j2se version="1.6+" initial-heap-size="64m" max-heap-size="512m" java-vm-args="-Dsun.java2d.d3d=false -XX:MaxPermSize=96m"/> <jar href="PngEncoder.jar" download="eager"/> <jar href="activation.jar" download="eager"/> <jar href="antlr.jar" download="eager"/> <jar href="aris71db2.jar" download="eager"/> <jar href="aris_loader.jar" download="eager"/> <jar href="arismethod.jar" download="eager"/> <jar href="cl_locale.jar" download="eager"/> <jar href="cl_locale_de.jar" download="eager"/> <jar href="cl_locale_en.jar" download="eager"/> <jar href="client.jar" download="eager"/> <jar href="cltech.jar" download="eager"/> <jar href="common.jar" download="eager"/> <jar href="commons-beanutils.jar" download="eager"/> <jar href="commons-codec.jar" download="eager"/> <jar href="commons-collections.jar" download="eager"/> <jar href="commons-configuration.jar" download="eager"/> <jar href="commons-digester.jar" download="eager"/> <jar href="commons-io.jar" download="eager"/> <jar href="commons-lang.jar" download="eager"/> <jar href="commons-logging.jar" download="eager"/> <jar href="commons-pool.jar" download="eager"/> <jar href="components.jar" download="eager"/> <jar href="components2.jar" download="eager"/> <jar href="express_embedded_de_help.jar" download="eager"/> <jar href="express_embedded_en_help.jar" download="eager"/> <jar href="expresslauncher.jar" main="true" download="eager"/> <jar href="filters.jar" download="eager"/> <jar href="hsqldb.jar" download="eager"/> <jar href="itext.jar" download="eager"/> <jar href="itextasian.jar" download="eager"/> <jar href="jdom.jar" download="eager"/> <jar href="jh.jar" download="eager"/> <jar href="jide.jar" download="eager"/> <jar href="js.jar" download="eager"/> <jar href="jxlayer.jar" download="eager"/> <jar href="log4j.jar" download="eager"/> <jar href="mail.jar" download="eager"/> <jar href="rapidSpell.jar" download="eager"/> <jar href="saaj-api.jar" download="eager"/> <jar href="saaj-impl.jar" download="eager"/> <jar href="serializer.jar" download="eager"/> <jar href="server.jar" download="eager"/> <jar href="server_locale.jar" download="eager"/> <jar href="server_locale_de.jar" download="eager"/> <jar href="server_locale_en.jar" download="eager"/> <jar href="server_method_oem04.jar" download="eager"/> <jar href="timingframework.jar" download="eager"/> <jar href="ws-commons-util.jar" download="eager"/> <jar href="wsdl4j.jar" download="eager"/> <jar href="xalan.jar" download="eager"/> <jar href="xercesImpl.jar" download="eager"/> <jar href="xml-apis.jar" download="eager"/> <jar href="xmlrpc-client.jar" download="eager"/> <jar href="xmlrpc-common.jar" download="eager"/> <jar href="y-annotations.jar" download="eager"/> <jar href="y-dictionaries.jar" download="eager"/> <jar href="y-dl-core.jar" download="eager"/> <jar href="y-dl-mapping-asa.jar" download="eager"/> <jar href="y-dl-mapping-db2.jar" download="eager"/> <jar href="y-dl-mapping-derby.jar" download="eager"/> <jar href="y-dl-mapping-hsqldb.jar" download="eager"/> <jar href="y-dl-mapping-lidl.jar" download="eager"/> <jar href="y-dl-mapping-mssql.jar" download="eager"/> <jar href="y-dl-mapping-olite.jar" download="eager"/> <jar href="y-dl-mapping-oracle.jar" download="eager"/> <jar href="y-dl-mapping-pg.jar" download="eager"/> <jar href="y-domhelper.jar" download="eager"/> <jar href="y-graphics.jar" download="eager"/> <jar href="y-graphlayout.jar" download="eager"/> <jar href="y-guiframework.jar" download="eager"/> <jar href="y-lipo.jar" download="eager"/> <jar href="y-reportexecution.jar" download="eager"/> <jar href="y-reportoutput.jar" download="eager"/> <jar href="y-spellchecker-dictionaries.jar" download="eager"/> <jar href="y-spellchecker.jar" download="eager"/> <jar href="y-utils.jar" download="eager"/> <jar href="y.jar" download="eager"/> </resources> <update check="background" policy="prompt-update"/> <application-desc main-class="com.idsscheer.aris.expresslauncher.AExpressLauncher"> <argument>helpurl</argument> <argument>http://www.ariscommunity.com/help/aris-express</argument> <argument>banner</argument> <argument>http://banner.ariscommunity.com</argument> </application-desc>
</jnlp>

Exceptions:

java.lang.NullPointerException at com.sun.jnlp.JNLPClassLoader.getTrustedCodeSources(Unknown Source) at com.sun.deploy.security.CPCallbackHandler$ParentCallback.strategy(Unknown Source) at com.sun.deploy.security.CPCallbackHandler$ParentCallback.openClassPathElement(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$1000(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$JarLoader.<init>(Unknown Source) at com.sun.deploy.security.DeployURLClassPath$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source) at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source) at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source) at java.net.URLClassLoader$1.run(Unknown Source) at java.net.URLClassLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(Unknown Source) at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at com.sun.javaws.Launcher.doLaunchApp(Unknown Source) at com.sun.javaws.Launcher.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

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Daniel Kröger on June 20, 2012 as Reply to Aurelien Slodzian

I think I had the same problem on a Linux test system.

A setting in the Java Control Panel solved it.

Java Control Panel -> Advanced -> Security

Disable Mixed code verification.

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LT

Leoni Tukkers on June 20, 2012

I'm also having troubles launching the application.

Unable to run ARIS. Error while setting up the server environment.

details:

Wed Jun 20 11:28:45 CEST 2012: Unable to run ARIS. Error while setting up the server environment. com.idsscheer.aris.server.common.ASystemProperties.getProperty(Unknown Source) com.idsscheer.aris.server.launcher.AArisLauncher.initJavaLibraryPath(Unknown Source) com.idsscheer.aris.server.launcher.AArisLauncher.<init>(Unknown Source) com.idsscheer.aris.expresslauncher.AExpressLauncher.startServer(Unknown Source) com.idsscheer.aris.expresslauncher.AExpressLauncher.access$200(Unknown Source) com.idsscheer.aris.expresslauncher.AExpressLauncher$3.run(Unknown Source) java.lang.Thread.run(Unknown Source) If anyone has a solution I would be very happy. Setting in the Java Control panel didn't solve it.

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Daniel Kröger on June 20, 2012

Maybe this old thread can help you:

http://www.ariscommunity.com/users/paul-heal/2010-04-12-aris-express-server-connection-problem

But somehow I doubt it.

I would reinstall ARIS Express.

I assume that you are working on Windows.

Delete this directory:

C:\documents and settings\<your username>\ARISExpress

Delete the cache in the Java Control panel. Hit everything so applications and applets are deleted as well. But be careful if you have other Java Webstart Applications installed!

Now install ARIS Express with http://download.ariscommunity.com/aris-express-setup.exe

Hopefully it will work then.

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