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Profile picture for user gmbandekar

I m creating a query in ARIS, which runs successfully. Generated the dashboard link with headers. Now trying to create a datafeed with this link. the query runs into error while checking for results. Says" Source System error" Error occured while exeucting query".

Actaully Query is simple. fetching Level Vacd model- VACD Objects till level 4 and EPC Name assigned to it.

The query output works till level 3  generated dashboard link but when level 4 is used to generate dashboard link it throws the above error. It's wierd.

Any help to solve this would be of great help. It will solve many Statistical dasboard errors.

by Runé Becker
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Posted on Fri, 08/28/2020 - 09:21

Dear Gopinath,

I sometimes run into a timeout when using a query for the first time in a session where a query is loaded by a data feed. To avoid timeouts you could increase the corresponding value via ARIS Cloud Controller:

- Change Aware timeout from 10s to 30s to avoid timeouts on ARIS queries in data feeds
  reconfigure dashboarding_m +JAVA-Dcom.softwareag.TABLE.timeout="30000"

Though, not sure whether that's the case in your issue.

Cheers
Rune

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