Hi,
I've requested a password reset. I've got a link that allows me to log in to my account data. I've tried to use the function to renew my password. The page tells me that the current password is mandatory. Thats a joke, isn't it?
The question is: how do I reset my password????
BR
Georg
Eva Klein on
Hi Georg,
Ok, this happens if you are already logged in. If you don't known your password anymore, then please follow these steps.
1) Make sure you are logged out of www.ariscommunity.com
2) Request a “forgot my password”-email http://www.ariscommunity.com/user/password
3) Click the link in the email you receive
4) Click the “Log in”-Button
5) You will be redirected to your profile page were you have to enter a new password two times (any password you like and which meets the requirements).
Your old password is NOT needed!
Regards
Eva