ARIS User Group Deutschland (German only)
Register
ARIS Process Mining in action - Live Demo
Register
AGNL Thema-sessie Architectuur (Dutch only)
Register

View all
HN

Hey there,

I unfortunately forgot to close Aris Express before I installed the new patch. Now I get this message every time I try to start Aris Express:

"Unable to find the AArisLoader class. Please repair the settings in launcher.cfg and try again."

I have tried deleting all files related to Aris and reinstalling. Is there a way I can get this going again?

Many thanks,

Harish

by Seppo Ketonen
Posted on Tue, 11/07/2017 - 22:12

Hi

I had the same problem and I did this.

  1. Uninstall ARIS Express.
  2. Delete all files, backups and folders under the folder ARIS Express.
  3. Install ARIS Express once again.

This is I got it working.

0

Featured achievement

Question Solver
Share your expertise and have your answer accepted as best reply.
Recent Unlocks
  • BH
  • Profile picture for user Ivan.Ivanov.softwareag.com
  • Profile picture for user mscheid
  • MS
  • Profile picture for user syarafuddinhilmi
  • PacMan

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock