My colleague did a first time registration. He registered a profile online and then opened ARIS. The next step is to go thru the Activation Wizard.
He completed the username and password, but the system only keep on validating the username and password - does not return successful log in. Is there a special procedure to complete the registration?
Regards
Hannle
Hello,
there is a special procedure. The first time you are using ARIS Express user/system must be registered. After this step ARIS Express is working fully offline on the client. The registration needs an open Internet connection (no VPN). Search for keyword "login" in the "Search" to get further information.
Regards
Klemens
Dear Hannlé,
you may find this info helpful: https://ariscommunity.com/aris-express/installation-faq#https
Best regards,
Miro