JL
what is the difference between service , process and product ?
if i have a process in HR called "processing Leave requests " and i know that the outcome of each process is a service or product in this process whta is the outcome ? is it service ? what is it ? is it product what is it ?
can the process be a service at the same time ? if it is right , can i say the service has an input and output ????? what is the output of the service ? is it a product ?
please i need more clarification
thank you
Yes, it is. A process may produce a service or product. In ARIS, you can model that by connecting a service/product as input/output to a function.
Of course, if you offer your process as a service/product, the process itself becomes a service/product. But here the line starts to blur. Is it the process being a service or is the process providing a service? In the end, it won't matter much, but it is good practice to seperate service and process delivering it.
Well, "create report" is not really a good name for a process as this could mean everything. And I doubt that you want to offer a service on such a detailed level. Instead, take a look at the demo database. A service could be a car finance loan. This includes many processes like checking credit worthiness and payment. So do not create a service for each process, but try to use services only if you want to offer a package to the market (internal & external).
well, actually i have to represent my services in more details , so there is a possibility to create a process for each service.
do you think it is a good practice ? the natural of my processes force me to transfer 80 % of my processes to services . in this situation what is the naming style of my services ?
thank you
