Hi all,

I had installed the ARIS 9 client and also the local database system. However, I faced the error "remote clients are not allowed for this server"


Is there any additional thing that I need to install?



Some additional information


To install the ARIS Client (Architect) to the PC and use


1. Ran the ARIS Client setup

2. Given a choice to install either ARIS Architect or UML designer or both.

3. Selected ARIS Architect/Designer ONLY

4. Selected ARIS with Local Standard Database System

5. Imported the ARIS_Architect.xml (I had zipped it up before importing)

6. Run the ARIS Architect & Designer

7. In the "Run ARIS" - to key in user name and password.

8. Connection chosen: Local. User name: system. Password: [inserted password] 9. Error: remote clients not allowed for this server


System setup:

Window Server 2008 R2 Enterprise

Intel (R) Core (TM) i7-2620M CPU @ 2.70 GHz (2 processors)

64 bits Operating System

by William Poos
Posted on Mon, 08/05/2013 - 12:09

Hello Irvin,

I had the same problem as yours : "remote clients are not allowed for this server".  I don't have any atoher information regarding that error.  I just open a call on the aris empower site but till now no answer... did you solve your problem ?

If yes is that possible for you to post some information about your solution ?

Thanks in advance for anu further information



by Irvin Lim Author
Posted on Tue, 08/06/2013 - 17:05

Hi William,

I had emailed the ARIS global support with my logfiles (they send me a zip for me to extract the stuff for their troubleshooting). Meanwhile, i had asked my connection in linkedin. You can see if it will help.

Method 1

"Hi Irvin, from what I know, I can tell you that

* The first version of ARIS 9 does not come with Local server as an installation option

* The 1st update in June 2013 has the installation option, but it does not work yet

I'm afraid connecting to server is to only option for ARIS 9 for now." 


Method 2

"ARIS 9 release with LOCAL server is aveliable now. So, if you have access to new ARIS release, first try to uninstall fortmer ARIS 9, instal a new release with LOCAL server installation, stop all ARIS 9 services, Clear up log folders: 






restart services again. It helped in my case. Good luck!"

Keep you updated if there is any news from the ARIS support.

With Regards,

Irvin Lim



by Irvin Lim Author
Posted on Mon, 08/12/2013 - 07:49

Hi William,

i installed on the local instead of the VMware player. It was successful.

The spec for local was

Intel Core i7 CPU @ 2.7Ghz

Ram 8.0 GB

Window 7 Professional.

The VMware player

Windows Server 2008 R2 x64

Ram 4.0 GB

Perhaps you could share with me the specification of your PC and what did you install


by William Poos
Posted on Wed, 08/14/2013 - 13:30

Hi Irvin,

It seems to be a problem with the network configuration of my company.  When i start with my private internet connexion it works fine but when i start behind the firewall and proxies it does'nt work.  I don't know if it's possible to configure some parameters for the proxy...

I'm still waiting the answer form Aris Support.

Any idea ?

Many thanks for your help/information.


by Mateusz Kniżewski
Posted on Wed, 02/12/2014 - 10:18

Hello, Everyone

  I was reading all post and tried everything (couple of times). I instaled Aris 9.0 Client had problems with Local  . Next day i uninstall 9.0 and installed 9.5. Did it couple of times even.

Errors i get :  "Remote clients are not allwed for this server" - Then i tried disconnecting from LAN  and im getting " You can't get access to Aris Server". My colleague with the same computer setting installed Aris from the same file and after "remote" error  he disconnected LAN and he can  open Aris Local..


I tried reinstalling aris, cleaning logs and so on how can i check the source of the problem or resolve this problem.


Featured achievement

Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks
  • SS
  • MZ
  • Profile picture for user kbiront
  • Profile picture for user Tony Iliev
  • Profile picture for user amandeep.7.singh
  • PacMan


icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock