When trying to access the ARIS 10 application, all users are receiving the error message below. Any suggestions to fix this?
Best Reply
Hi
This could be related to bad network connection, and such case try to reach the ARIS Server again or check you network connection, also using wifi or vpn can cause this. Try to change the wifi to cable for example ... or remove the caches of your browser and try again..
BR
AO
2 Replies
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Best reply
Hi
This could be related to bad network connection, and such case try to reach the ARIS Server again or check you network connection, also using wifi or vpn can cause this. Try to change the wifi to cable for example ... or remove the caches of your browser and try again..
BR
AO -
Hi,
in the %temp% folder, you can check for a file having a name starting with "ARISLauncher_".
Can you post this file here? It would tell us more about the connection problem.
Bye,
Frank