ARIS Day Switzerland (German)
Register
ARIS Process Mining in action - Live Demo
Register

View all
JS

When trying to access the ARIS 10 application, all users are receiving the error message below. Any suggestions to fix this?

by André Vitor Oliveira
Posted on Thu, 02/15/2024 - 17:47

Hi

This could be related to bad network connection, and such case try to reach the ARIS Server again or check you network connection, also using wifi or vpn can cause this. Try to change the wifi to cable for example ... or remove the caches of your browser and try again..


BR
AO

0
by Frank Weyand
Posted on Wed, 02/21/2024 - 13:19

Hi,

in the %temp% folder, you can check for a file having a name starting with "ARISLauncher_".

Can you post this file here? It would tell us more about the connection problem.

Bye,

Frank

0

Featured achievement

Genius
You like to help others solve their problems by answering questions.
Recent Unlocks
  • KF
  • KH
  • RG
  • Profile picture for user Vee_ARIS
  • Profile picture for user smarty
  • PacMan

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock