I have several users that have recently had ARIS Business Publisher for SAP (v.7.1) installed on their laptops. When they click on the Symbols drop-down on the Modeling toolbar, the three options--Small icons, Large icons, Small icons with text---are greyed out.

Here's what I've tried so far:

  1. Deleted them from Users folder.
  2. Created them fresh.
  3. Given them Full Privileges to see if this would activate the options.
  4. Made them a System user to see if this would activate the options.
  5. Had ARIS Business Architect reinstalled.

Thus far, nothing seems to make these options active for the users.

Any ideas on what I can try next?

Thanks,

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