Dear Community,
I'm a business analyst in the insurance industry on a RPA project. We are insterested in technologies such as Aris to help us get better and faster insights in our process discovery phase through automated business process discovery (ABPD) technology it offers.
However, I did not see the eventual impact such method could have on the employees beeing monitored.
Hence the following questions for those of you experienced with ABPD:
- What was the reaction of the employees when you said you would use ABPD and so track their activities ? How did you manage it ?
- What are your lessons learned ? What are the main pitfalls to avoid ?
- Any other feedback on this matter ?
Thank you !
Jerome.