Hi I have this problem with the installation:

Error during installation. Unable to perform a correct installation. For further information please refer to the file '%temp%/ARIS_Install.log

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by Maria Bragaru
Posted on Tue, 10/16/2018 - 15:56

Dear Juan Erique,

did you make sure that the recommended hardware requirements are met?

Kind regards,


by Javier Apat
Posted on Wed, 12/12/2018 - 16:16

Hi Community,

I have some problem when I importing filter/template to ARIS . When I try to import filter ARIS showed me massage "To import the file you must have the "ARIS Access" license privilege" and when I trying to import template "Unable to import template. For further information, please refer to the log file in the installation directory"

Before that I used ARIS  with same license key and I had no problem with importing filters or templates

It would be great if someone could help me with this question.

Best regards,

by Maria Bragaru
Posted on Mon, 12/17/2018 - 10:31

In reply to by japat

Dear Javier,

thank you for your message. Could you please tell us where do you have the filter/template from?

Kind regards,



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