unable to launch ARIS Express in OSX, Java update 5 issue?

Same problem here on Mac OS X (10.6.8, all patches, last patch this morning) , also tried Windows 7 (all patches) in a virtual machine (using the MSI)  results in a java Null-Pointer Exception.

Lucky me, I also have a linux VM, in which I just installed ARIS Express 2.3, which started without any problems.  If anybody has a solution: would be nice without a virtual machine.

Greetings

Thorsten

Hi,

just one remark: Express is not officially supported for Mac. Every user is free to use it in every environment supporting an appropriate webstart environment, but it is supported and release for Windows systems.

Bye,

Frank

Hi,

thanks for the clarification. Yes, I noticed that Aris Express was running on Mac OS X previously and at least here we knew that it is not the "supported platform". Actually a colleague who did not patch the system yet, can still run Aris Express.

However, as I receive a null pointer exception on Windows 7 as well (after all patches and a fresh installation of Aris Express, no Aris previously installed on that machine), I wondered if there is something else causing the problem which would be "miraculously" resolved at a later start in a couple of days. I mean, java.lang.NullPointerException (Win 7), that's a problem I should not be the only one running into. And if with the version solving that problem, the Mac problem is cured, that'd be even better.

BTW here is the error log (Win 7), just in case anybody with code insight wants to have a look. The Mac errors are at leat partially similar, I paste it as well, they could actually be the same error.

Cheers

Thorsten

Windows 7 exceptions:

java.lang.NullPointerException

    at com.idsscheer.aris.client.container.common.AARISClientContainer.destroyInternal(Unknown Source)

    at com.idsscheer.aris.client.container.common.AARISClientContainer.destroy(Unknown Source)

    at com.idsscheer.aris.client.container.common.AARISClientContainer.handleFinalizeException(Unknown Source)

    at com.idsscheer.aris.client.container.common.AARISClientContainer.initRegistry(Unknown Source)

    at com.idsscheer.aris.client.container.common.AARISClientContainer.init(Unknown Source)

    at com.idsscheer.aris.client.container.common.AARISClientContainer.init(Unknown Source)

    at com.idsscheer.aris.client.arisloader.AAbstactLoader.start(Unknown Source)

    at com.idsscheer.aris.expresslauncher.AExpressLauncher.startClient(Unknown Source)

    at com.idsscheer.aris.expresslauncher.AExpressLauncher.main(Unknown Source)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

    at java.lang.reflect.Method.invoke(Unknown Source)

    at com.sun.javaws.Launcher.executeApplication(Unknown Source)

    at com.sun.javaws.Launcher.executeMainClass(Unknown Source)

    at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)

    at com.sun.javaws.Launcher.run(Unknown Source)

    at java.lang.Thread.run(Unknown Source)

###########################

Mac OS X exceptions:

java.lang.reflect.InvocationTargetException

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at com.sun.javaws.Launcher.executeApplication(Launcher.java:1914)

    at com.sun.javaws.Launcher.executeMainClass(Launcher.java:1847)

    at com.sun.javaws.Launcher.doLaunchApp(Launcher.java:1609)

    at com.sun.javaws.Launcher.run(Launcher.java:138)

    at java.lang.Thread.run(Thread.java:680)

Caused by: java.lang.NoClassDefFoundError: com/idsscheer/framework/graphics/implementation/metafile/AMetafile

    at com.idsscheer.aris.expresslauncher.AExpressLauncher.initializeSettings(Unknown Source)

    at com.idsscheer.aris.expresslauncher.AExpressLauncher.main(Unknown Source)

    ... 9 more

Caused by: java.lang.ClassNotFoundException: com.idsscheer.framework.graphics.implementation.metafile.AMetafile

    at java.net.URLClassLoader$1.run(URLClassLoader.java:202)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.net.URLClassLoader.findClass(URLClassLoader.java:190)

    at com.sun.jnlp.JNLPClassLoader.findClass(JNLPClassLoader.java:332)

    at java.lang.ClassLoader.loadClass(ClassLoader.java:306)

    at java.lang.ClassLoader.loadClass(ClassLoader.java:247)

    ... 11 more

Hi,

quite strange, that this error occurred on different systems...

However this exception clearly says that the installatoin did not proceed correctly. There is some essential part of the installation missing.

To make sure, that the installation is remove correctly, I recommend to remove the Java cache via the Java console and Explorer as well before doing another installation.

Bye,

Frank

Long time, but at least I wanted to confirm that clearing the Cache actually solved the issue on the Mac, the system is now up and running again. Whatever corruption happened with the Cache.

Cheers

Thorsten