Profile picture for user jordanjt95


I'm trying to connect to Aris on a server, but it says that the server version is outdated.

Someone knows what could be the problem ?

Please, I really need help !

by Frank Weyand
Posted on Thu, 11/18/2021 - 13:42


this is most likely a ARIS 10 SR 8 server?

The newer clients (starting with ARIS 10 SR 9) need additional security tokens in the communication with the server. The older server do not provide this.

Most likely you use an installed client. Your client version is not able to communicate with the old server.




Featured achievement

Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks
  • Profile picture for user frankweise
  • Profile picture for user Henrik Buckler
  • Profile picture for user UffeK
  • SS
  • MZ
  • PacMan


icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock