Josephine Holohan on

Technical Assistance Please with Download of Aris Architect Platform 

After downloading and  saving both files in my C drive  "part1.exe" file

Then open the generated folder "ARIS Platform" and  the file "setup.exe".

This began to run part 1 and then an error message as below came up. I have tried everything even our IT dept here in the College were unable to help. They feel their is a file missing in the download. I have downloaded several formats and several different ways but the same error occurs. It is not an issue with space etc. If anyone can help please please I would really appreciate it. 

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