Tue, 2022-06-28 14:30
Dear all
We upgrade the ARIS to version 9.6 from 9.5. Everything is working correctly. but ARIS Publisher export in not work.
When we try to publish the message " The procedure was canceled " shown in the end of publishing export.
The service was restarted, and the publishing successful in test Database & UMG Database.
anyone have an idea can help us please.
please note that: the error in transferring models as the attachment snapshot
Best Regards
Hi,
please contact the support, I think the log files will give more information about the problem.
Bye,
Frank
Dear Mr. Frank Weyand
can you please tell me how to access to the log file in ARIS 9.6 (the path in server)
I really appreciate that
Best Regards
Khalil Alkiswani
Thank you Mr Frank, I will contact them
Regards
Khalil