save the database

Posted by Igor Vinogradov

Posted on Wed, 05/23/2018 - 12:20 in ARIS Cloud Support

The free period ends. I wanted to save the database.

Would like to download the database from Aris Cloud Trial.

My project room name is kgau.

Database name -- My First Database (Expert)

Please send the link to email: kgau_is@mail.ru

Thank you

Igor

by Kenneth Herrmann

Posted on Wed, 05/23/2018 - 15:34

Hi Igor,

I downloaded your database "My First Database (Expert)" from PR kgau in ARIS Cloud Basic.

You should have received an email from "usermanagement@ariscloud.com" with a link.

In case you did not I sent you an email directly with the DB file as an attachment:

My First Database (Expert).adb

Please let me know if you received this.

Regards,

Ken Herrmann

ARIS Cloud Operations

by Igor Vinogradov Author

Posted on Wed, 05/23/2018 - 18:52

Many thanks.

I received the letter with the file My First Database (Expert).adb. But the file is almost empty, 2 bytes.? There must be models in the database ... What should I do?

by Igor Vinogradov Author

Posted on Wed, 05/23/2018 - 18:47

Many thanks.

I received the letter with the file My First Database (Expert).adb. But the file is almost empty, 2 bytes.? There must be models in the database ... What should I do?

by Kenneth Herrmann

Posted on Wed, 05/23/2018 - 22:15

Hi Igor,

There is also another database "magistr (Intermediate)" in this project room.

I downloaded it. I'll send it to you in an external email.

Could your models be in this database?

Regards,

Ken

by Igor Vinogradov Author

Posted on Thu, 05/24/2018 - 07:37

Hi Ken!

The database magistr is empty! And the file size magistr (Intermediate).adb of 2 bytes is normal.

My models are created in the database My First Database!

Sincerely, Igor

by Kenneth Herrmann

Posted on Thu, 05/24/2018 - 15:30

Hi Igor,

Do you know of a specific date where the models would definitely be in that database?

Maybe they were deleted or not saved, etc..

Maybe I could look for a backup at a specific date to check.

Regards,

Ken

by Igor Vinogradov Author

Posted on Thu, 05/24/2018 - 16:44

Hi Ken,

Just opened a database My First Database. All models are in place. Maybe you will try again to export?

Regards, Igor

by Kenneth Herrmann

Posted on Thu, 05/24/2018 - 17:29

Hi Igor,

I just did the download and the DB looks much larger.

Did you receive an email with the download link?

Ken

by Igor Vinogradov Author

Posted on Thu, 05/24/2018 - 19:03

The Email was not received.

Waiting... kgau_is@mail.ru

Igor

by Kenneth Herrmann

Posted on Thu, 05/24/2018 - 19:14

I just sent you an email with the DB file attached.

Please let me know if this one works for you.

by Igor Vinogradov Author

Posted on Thu, 05/24/2018 - 19:42

The database file was received.

Thank you.

Igor

by Igor Vinogradov Author

Posted on Thu, 05/24/2018 - 20:30

File received.

But another problem. To check, I import the database from the export file. After a while, the string containing the name of the database is highlighted in red .... The database is not created. So the database export file is not correct?

Igor

File attachments

db_er.jpeg

by Kenneth Herrmann

Posted on Thu, 05/24/2018 - 19:55

does it contain the models your were looking for?

by Igor Vinogradov Author

Posted on Thu, 05/24/2018 - 20:34

To check, I import the database from the export file. After a while, the string containing the name of the database is highlighted in red .... The database is not created. So the database export file is not correct?

Igor

by Igor Vinogradov Author

Posted on Thu, 05/24/2018 - 20:44

All perfectly!

Igor

save the database

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