KC

All of a sudden I am no longer able to logon to the C5P server from ARIS to run a SolMan -> ARIS Sync. There have been no changes to the AD and I am able to logon to C5P with my username and password.

Would a reset of the connection be an option to resolve or would this cause all data already synced to be lost?

by André Vitor Oliveira
Posted on Mon, 12/21/2020 - 18:28

Hi
Just it seems no connection to the Server ..you can open the solar log files in ARIS10\log\solar_<number>.log and also in ARIS Server on the folders work\work_umcadmin_X\base\logs and work_abs_Xs\base\webapps\abs\log ( replace the X for your current sizing )
These solar log files can provide more details about this error, and when you said ' I am able to logon to C5P', this was done via SAP logon from the same computer of ARIS ?

BR
AO

0
by Kirstie Clough Author
Posted on Sun, 01/03/2021 - 23:37

Hi AO,

Thanks for the response. Yes, the logon to C5P was performed on the same machine as ARIS.

0

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