I have a couple of issues with ARIS Cloud:
1) For one of my rooms I cannot change my password.2) Yesterday. I created two models (BPMN and Enterprise BPNM models). Today they are gone. Any idea what happend/how to recover them (if possible)?
3) I tried to move artifacts to a different folder, but without any success. Anything that I miss/suggestions?
Best
Klaus
Hi Klaus
to your inquiries
1) For one of my rooms I cannot change my password.
--> Do you get an error message? What's the name of your project room?
2) Yesterday. I created two models (BPMN and Enterprise BPNM models). Today they are gone. Any idea what happend/how to recover them (if possible)?
--> Did you save them? Are you logged in with the correct filter? There are no effects known which remove any content.
3) I tried to move artifacts to a different folder, but without any success. Anything that I miss/suggestions?
--> What do you mean with "artifacts"?
regards
Christoph
Thanks Christoph,
1) room=aris; i did get an error message, some system errors.
2) Yes I saved them. No, I can't change filters. The model type was no longer available (room=aris2).
3) any model or object. My work around is to cut and paste them.
K
Hello
Do you have a screenshot of the error messages to effect 1)?
2) What model (Type&name) do you miss?
3) That's possible in ARIS Cloud Advanced on an easier way via teh ARIS Cloud Administration.
regards
Christoph