IT Inventory encoding problems

Last activity on October 1, 2023 - 11:21 22.2k Views 2 Replies Professional ARIS

Deleted User on January 13, 2011

Hello,

I'm having some trouble displaying accents and cedillhas in some IT Inventory screens. For example:

However, I used the correct unicode escapes when configuring the strings property file (messages_en.properties), as suggested by an IDS technician:

inventory.sysfactsheet.property.CanaisdeInteracao.DBI=Canais de Interac\u00E7\u00E3o

inventory.sysfactsheet.node.CanaisdeInteracao.DBI=Canais de Interac\u00E7\u00E3o

inventory.sysfactsheet.groupname.CanaisdeInteracao.DBI=Canais de Interac\u00E7\u00E3o

inventory.sysfactsheet.description.CanaisdeInteracao.TTP=Canais de interac\u00E7\u00E3o com Clientes (...)

Why is the same string (the first one) being displayed correctly in the main browser window and incorrectly in the pop up?

Thanks