ARIS Cloud Screen Formatting

Hi ,

Just reaching out to see if anyone had an experience with this & any advice?

Thanks, 

Leanne

Dear Leanne,

I am using ARIS Enterprise Cloud SR23 and I haven't seen this before. When I change the browser's zoom factor lower or higher than 100% and ARIS home page and its elements adjust to that and still displaying their complete content in Diagram and Favorites. And when I change my Windows' screen resolution from 100% to 150% I also end up with a properly resized ARIS home page.

Did you raise your observation in a support ticket?

Cheers
Runé

Hi Leanne,

I believe you are searching for this functionality. You can find it in the Administration of Connect in your ModSet ==> Home. Then you need to select and edit each tile seperately.

Hope this helps.

Best,

Veronika

Hi Both, 

Rune - Yes it's really strange, I've had a few users point the issue out to me. I also get the problem when zooming in on the browser or using a different size screen. 

Vernoika - I'm using the 'Quick Links' options on our homepage, not the Diagram method - so this option is not available to me. 

I've added some examples of the set-up I currently have on the homepage & also a link to a video showing what happens to my screen when resizing. 

https://drive.google.com/file/d/1GWAb53m3Tb2ub55_NdWhIBOBKfk5gLTx/view?usp=drive_link

I'm happy to raise it as an Empower request if you think this is the best solution. 

Thanks, 

Leanne

I think you should raise a support ticket to let someone verify your observation based on your circumstances: which ARIS version, which browser, which operating system.

Cheers
Runé

Hi Rune, 

Sure I will raise a support ticket. 

We are using this version:

Portal version: 10.0.22.0.3411691 (Thursday, May 11, 2023 at 17:53:48 GMT+1)

ARIS version: 10.0.22.0.3411691 (Thursday, May 11, 2023 at 18:39:55 GMT+1)

We are using Google Chrome on Windows 10 Pro.

Thanks, 

Leanne