Hello,
I tried to install ARIS on my computer. After installation, I received the message "Error during installation. Unable to perform correct installation. For further information please refer to the file '% temp% ARIS_Install.log'.
Then, when I try to start ARIS Architect & Designer 9.8, the message "Unable to start the local server" appears
Could you please help me?
Professor Leonardo Navarro
Universidade Federal Fluminense
Hi Leonardo,
the file upload didn't seem to work. I cannot see the log-file or the screenshot. Do you mind trying to upload both files again?
Best regards,
Felix
Hi Felix,
Thanks for your help! Sure! I am attaching the files again.
Best regards,
Olá Leonardo,
Estas mensagens pode ser vários motivos, faça o seguinte, abra os logs do client que está na pasta c:\users\ARIS90\log e terá uma ideia do problema.
Veja se tem este log: Logs\logfiles\LOCALSERVER\logs\ARISCloudAgent.log
Normalmente este log explica com mais detalhes, um motivo comum é falta de memória e o indicado é que a máquina tenha pelo menos 12Gb de ram.
Abs,
AO
Dear Andre,
How can I solve this? Can you explain me in detail please?
This seems a duplicate of this discussion: https://www.ariscommunity.com/comment/24940#comment-24940
But I wonder why this id about ARIS 9.8 SR5 whereas it was about ARIS 10.0 in the other post.
Cheers
Rune