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I just installed ARIS Express for first time on macOS, it runs ok but the registration wizard appears everytime I run it. I must enter my login data to continue using the software, is it normal? Somebody knows if there is anyway to avoid entering my registration information each time I want to use ARIS? Thanks for your help!

by Frank Weyand
Posted on Wed, 05/12/2021 - 12:00

Hi,

do you use some "clean up" software, that tidies up you user profile? Express stores data there. If the wizard appears over and over again, this information is deleted.

Bye,

Frank

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by Mario Lezama Author
Posted on Wed, 05/12/2021 - 16:52

In reply to by Frank Weyand

Hi Frank, thanks for taking time to reply my post.

No, I don't use any clean up software. It's very strange because it let me use the software but must re-entering my registration information each time. I hope to find a solution, this is something annoying.

Thanks!

 

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