"Edit model" appears to be defective

Last activity on October 1, 2023 - 11:21 185 Views 5 Replies ARIS Cloud Support

Christian Loske on November 14, 2021

big emergency! I'm afraid I screwed up.

The individual objects are arranged in groups on the Models and Objects overview page. I had the idea to change the naming of these groups. That's why I changed the name to the German terms: Funktion, Porzess, Organisation and Daten. It was great to do in the appropriate menu.

The top item was called "Content". I changed this designation to "Overview" with the corresponding menu.

As you can see in the picture, nothing is displayed anymore. I can only access models that have been created using the search function.

Is it possible to reset the project room to "factory settings"? The name of the project room is khbf2d.

Many thanks for your help.

Christian

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Eva Klein on November 15, 2021 - 15:41

Hi Christian,

we will investigate in the issue. But as a workaround for you, please switch the language in Arabic and rename the folder "Überblick" for example in "Inhalte" and switch the language back to German. Now you should see the folders again.

Kind regards
Eva

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5 Replies

Eva Klein on November 15, 2021 - 15:41

Best reply

Hi Christian,

Kind regards
Eva

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Christian Loske Author on November 15, 2021 - 17:54

Hello Eva,

Thanks very much. It helped. Everything back to normal.
So the German "Ü" seems to be the problem.

Kind regards

Christian

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Frank Weyand on November 16, 2021 - 16:57

Hi,

for your information: yes, that was it. It was not the "Umlaut", but the order... via your change, the "recently used models" and the main group were changed, which led to this bug... however, we found it and fixed it already :-)

Via the workaround Eva posted, you can get rid of the problem. It only effects the name of this main group.

Bye,

Frank

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Grace Dzingwa on November 18, 2021 - 11:51

Hi.

Im new on ARIS as Architect and am still getting the jinx of it.

I have an issue of an process interface object not being active on a model whilst other process interface object used are active. Am not sure as to the reason for this.

Please help.

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Runé Becker on November 18, 2021 - 16:15 as Reply to Grace Dzingwa

Dear Grace,

You replied to a discussion about a very different topic. I'd like to recommend to open a new post in this forum. That way we could help also others finding a solution to the issue you have.

Cheers
Rune

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