Aris Express won't install

Last activity on October 1, 2023 - 11:21 14.9k Views 2 Replies Professional ARIS

mitchell pearce on February 17, 2011

I've just downloaded 2.3 and the latest Java from the link (running Window 7), installed Jave-OK, installed 2.3 it asked me if I wanted to integrate to desktop, unfortunatly I replied no by mistake. Installed appeard to finish OK, but there is no program entries to start 2.3. I then tried to uninstall from the control Panel, but an error appeared saying it does not exust. I've tried unsistalling both Java and 2.3 and re-installing but still the same result, but it no longer asks me to integret to the desktop - help!

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Frank Weyand on February 18, 2011 - 09:21

Hi,

you can easily do the "desktop integration", which means nothing more than desktop icon and start menu entry after the download.

Please proceed like this:

open the system panel, choose "Java"
on the first page, in lower section called "Temporary internet files", click the button on the right side, "Show..."
All installed Java WebStart applications are shown. There should be ARIS Express 2.3 as well.
Right-click onto ARIS Express 2.3, there should be a menu entry like "Create shortcut"

After executing this, the shortcut should be shown on desktop and start menu as well. Did that help?

Bye,

Frank

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mitchell pearce Author on February 19, 2011 - 16:18

That did the trick.

Many Thanks

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