ARIS Expert won't start anymore

Markku Laaksoharju on November 30, 2009

I've used ARIS Express for couple of weeks for evaluation purposes. Now the whole thing won't start any more. This is what happens when I start to it:

The Java 6 window flashes on the dispaly and disapperas
Dialog appears stating: Unable to launch Application
When I click on Details button following stack trace appears:

CouldNotLoadArgumentException[ Could not load file/URL specified: C:\Documents and Settings\wmmalaj\Application Data\Sun\Java\Deployment\cache\6.0\45\72b5016d-4f46ea92]

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

It seems some mystical cache file is disappeared? I don't know what to do, I kind of liked the tool, but cannot afford to fight with problems like this.

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Markku Laaksoharju Author on November 30, 2009 - 09:16

I did some additional researches, like had a look to the directory menitoned at the stack. Yes it is true there aren't such a file. Question is where to it has gone? I haven't tuch this kind of directory, heck didn't even konw it existed.

Ok there seems to be kind of pairs of fiels, one named like the missing one and one with similare name, but idx extesion added to it. Have these something to do with java runtime, being at Java directory I'd guess so. so the question remains how to fix? Just reinstall whole thing and wait for the next chrash?

Thanks again, Markku

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Frank Weyand on November 30, 2009 - 09:26

Hello,

we detected problems, if the JRE is updated to a newer version. This bug is forwarded to Sun but we haven't received an answer yet.

Yes, actually, reinstalling Express is the only solution.

Do do so, please use the Java Control panel reachable via the System panel. On the first page, section "temporary internet files", choose "Settings", delete all the content (applets and applications) and download again.

Please make also sure, that the available cache for Java applications is high enough.

Bye,

Frank

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Markku Laaksoharju Author on November 30, 2009 - 11:21

Hi,

For those having the same problem, there is one additional thing to do prior the download:

Remove the shortcut to the borken Express or it seems to try to use it for starting it over after the download.

After the shortcut was removed and new download was done everything seems to be working again. Thank you Frank for your promt and accurate assistance for this issue.

Thanks, Markku

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Jon N. Didriksen on December 3, 2009 - 15:38

I've also had the "unable to lauch"-problem, but only when starting ARIS Express from a desktop shortcut. When I start it from the start menu instead, it works fine.

Jon.

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Jon N. Didriksen on December 3, 2009 - 15:38

I've also had the "unable to lauch"-problem, but only when starting ARIS Express from a desktop shortcut. When I start it from the start menu instead, it works fine.

Jon.

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Harry Ratia on January 20, 2010 - 15:42

I too have a somewhat diffult way to start ARIS Express, since I accidently deleted the shortcut to the tool.

Now I start it by opening a *.adf file. What are the options if I don't want to open ARIS Express in this way, does anyone know?

Regards / Harry

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Frank Weyand on January 20, 2010 - 16:20

Hi Harry,

this is easy. If you open the Java panel via the System panel, on the first page, press button "Show".

Here, you can see all WebStart applications. Right click on "ARIS Express" and choose "create shortcut".

Bye,

Frank

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a m on February 1, 2010 - 09:32

ik krijg een foutmelding: java.lang.reflect.InvocationTargetException met veel tekst onder launch fil en exception. (tekst in mijn bezit) bij het installeren. Ik ben op het laatste gedeelte van de installatie. Hij zou nu Aris moeten opstarten. (launch Aris)

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a m on February 1, 2010 - 09:34

ik krijg een foutmeliding: java.lang.reflect.InvocationTargetException met veel tekst onder launch fil en exception. (tekst in mijn bezit) bij het installeren. Hierdoor start Aris express niet op.

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Andrew Kornienko on March 3, 2010 - 10:38

Hello everyone,

I confirm that after upgrade ARIS Express to version 2.0 starting the application from desktop shortcut raises error "Unable to launch the application". Java log tells something about missing file in the cache.

To solve this, I removed old shortcut and started ARIS Express from the Start menu, it works fine.

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a m on March 3, 2010 - 21:59

net de niews express 2.0 gedownload maar krijg daarna de foutmelding

Unable to lauch the application

met als details de onderstaande gegevens.

Kan iemand mij helpen op toch aris op mijn computer te krijgen

gr anneke

<?xml version="1.0" encoding="UTF-8"?>

<jnlp spec="1.0+" codebase="http://download.ariscommunity.com" href="express.jnlp">

<information>

    <title>ARIS Express 2.0</title>

    <vendor>IDS Scheer AG</vendor>

    <homepage href="http://www.ids-scheer.com"/>

    <description>Model your business by using ARIS Express.</description>

    <description kind="short">Model your business by using ARIS Express.</description>

    <icon kind="shortcut" href="alogo.ico"/>

    <icon kind="splash" href="splash.gif"/>

    <offline-allowed/>

    <shortcut online="false">

      <desktop/>

      <menu submenu="ARIS Express"/> 

    </shortcut>

<association extensions="adf" mime-type="x-application/adf">

  <description kind="short">ARIS Document File</description>

  <icon href="adf.ico"/>

</association>

</information>



<security>

    <all-permissions/>

</security>

</resources>

<update check="background" policy="prompt-update"/>





<application-desc main-class="com.idsscheer.aris.expresslauncher.AExpressLauncher">

  <argument>helpurl</argument>

  <argument>http://www.ariscommunity.com/help/aris-express</argument>

  <argument>banner</argument>

  <argument>http://banner.ariscommunity.com</argument>

</application-desc>

</jnlp>

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Frank Weyand on March 4, 2010 - 08:48

Hi Anneke,

the dialog, where you fetched the JNLP provides additional pages, e.g. a wrapped exception. Could you paste this information here? In addition, which Java version do you use?

Bye,

Frank

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ARIS Expert won't start anymore

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