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How can I know the backup tenant status or percentage of completion?

 

My Tenant backup has been working for 3 hours.

by André Vitor Oliveira
Posted on Mon, 12/30/2019 - 22:12

Hi Miguel,



Usually you can see the log files from Server to know what is going on... for example..:

..\abs\log

cip.log

internalerr.log

..\work_umcadmin_X\base\logs

tm.log

 

 

BR



AO

0
by Miguel Cruz Author
Posted on Fri, 01/03/2020 - 23:24

In reply to by André Vitor

Hi André

I saw these and other logs but some of them didn't register nothing the days I execute the tenant backup. 

In fact the backup didn't stop by itself, I had to use ctrl-c to make it to jump to the next runnable. It allways stops in abs_m until I use ctrl-c.

0
by André Vitor Oliveira
Posted on Mon, 01/06/2020 - 14:00

Hi Miguel,

I think that you could try to do the backup tenant without the ABS to check whats is going on, first delete the log files using the command 'delete log files' using the ACC and most of old logs will be deleted just will keep some online logs but will reduce the sizing and help to see the logs from ABS...



 in this case, use this commando on the ACC:

*     This ACC command adds all components into the backup: 

                - set acc config backup.restore.tenant.app.types = UMC, ADS, ECP, OCT, APG

This first command will jump the ABS component and you can see if the backup finishes to others runnables..

Afterwards you can run this one to do the backup only to ABS:

*     This ACC command adds only ABS into the backup: 

                - set acc config backup.restore.tenant.app.types = ABS



If you get some issue to run the backup from ABS only, then check the logs from abs folder and I think now will be more easy to see what's wrong... please let me know if you find out something



BR



AO

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by Miguel Cruz Author
Posted on Fri, 01/10/2020 - 18:52

In reply to by André Vitor

Thanks at all André, I finally solve this issue.

In fact the physical server had been restarted some days before I tried to backup the tenant, so the abs component had not taken the domain information. I only had to stop and start all the runnables and the tenant backup worked without problem.

Thanks for your attention

Miguel

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