Hello,
When I try to execute the free download of ARIS Express I get the following message:
"Name: express.jnlp
Type: Unknown file type
Do you want to save this file or find a program online to open it?"
Please help,
thanks!
maria
Hi Maria,
this is quite easy to solve: are you sure you've got a JRE installed?
Try the following: open a console and type: "java -version"
If you've got a JRE (java runtime environment) installed, the version should be displayed. This is on your machine most likely not the case.
We need at least 1.6.0_10 or newer. The current version is 1.6.0_17. You can download it here: java.sun.com/javase/downloads/index.jsp
Please install the JRE first and start the download again. (at the download, please confirm the "trust this location" and the "desktop integration", if you're getting asked).
Bye,
Frank