When I try to execute the free download of ARIS Express I get the following message:

"Name: express.jnlp

Type: Unknown file type

Do you want to save this file or find a program online to open it?"

Please help,



by Frank Weyand
Posted on Sun, 11/15/2009 - 12:55

Hi Maria,

this is quite easy to solve: are you sure you've got a JRE installed?

Try the following: open a console and type: "java -version" 

If you've got a JRE (java runtime environment) installed, the version should be displayed. This is on your machine most likely not the case.

We need at least 1.6.0_10 or newer. The current version is 1.6.0_17. You can download it here:

Please install the JRE first and start the download again. (at the download, please confirm the "trust this location" and the "desktop integration", if you're getting asked).



by Maria Mollersten Author
Posted on Sun, 11/15/2009 - 19:07

Hmm strange..  was so sure I had this installed but the test shows not.   All is fine now.  Thanks! maria


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