MP

Hi all:

Could anyone help me with an issue synchronizing LDAPS (secure)  users on ARIS ARCM 3.1 ?

I made the synchronizaton with LDAPS and all seems to work well, but I've found that after the import of LDAPS users to ARCM  ,   when changes are made to LDAPS (ie. , delete users) and after synchronizing both systems, I have to remove manually all ARCM  users deleted from LDAPS.

It seems something is not working or maybe I miss one step/parameter on the configuration process.

Thanks in advance

by Udo Walsch
Posted on Wed, 03/27/2013 - 15:45

Hi Manuel,

to be clear what exactly happens, it's important to keep in mind that users can't be completely deleted in ARCM. They may be de-activated, but you won't get rid of them. As a consequence, synchronization of users which have been deleted in LDAP won't completely delete them in ARCM, they only will de-activated.

So, if your issue is that these users are not de-activated in ARCM, please open a call to Global Support ARIS. That's the best way to get qualified support since a remote diagnosis might be difficult here.

 

Best Regards,

Udo

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
There is still some space in this week's top 5 for you - this is your chance to become one of our top members of this week. Register now to start collecting points!
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon