LDAP User Import issue -

Hi Milind,

Could you please print the complete Reason of the error?

Thanks & Regards,

Amol Patil

Hi Milind,

I was able to re-create the problem you are seeing above.  Unfortunately, all that I can specifically find are errors in the "\server\log\internalerr0" log file.

I too verified all LDAP configuration settings to be correct.

I often cut & paste the LDAP configuration settings from a saved configuration document, or a source database. What I found in my testing is that I might have mistakenly added a blank character to the end of the configuration.

Solution: Where I found my problem.....Go to \LDAP System\User attribute mapping\ Locate the Mapped attribute titled "Name" and verify that <sAMAccountName> does not have any extra spaces at the end.

Correct:  <sAMAccountName>

Incorrect: <sAMAccountName>_

Select OK to save your changes, log-off and then log back in.

Regards,

Tad

Hi Milind,

you should enable LDAP logging by editing %ARISHOME71%\server\config\logging.cfg
and remove the comment lines (see below)

<!-- uncomment for enabling LDAP debug logging

  <logger name="com.idsscheer.aris.server.arisldap.implementation.ldap" useparent="false" clean="true">

  <level name="ALL"/>

    <handler type="file" pattern="${logfilepath}/${logfileprefix}ldapintegration_%g.log" append="true" limit="20480000" count="2">

      <formatter type="pattern" pattern="%d{ISO8601}  %m%n%C.%M%n%e%n"/>

    </handler>

  </logger>

  -->

After restarting ARIS Business Server and reproducing the issue you need to check the generated LDAP log file which lead you to root cause.

BR,
Patrick