MK
Hello All,
I am importing LDAP users in ARIS 7.1 database, for that i have configured all requirment like Connection string, Filters etc, i am also able to search users from LDAP system, but when i am trying to import them in ARIS DB, system is giving me an error message -
Please let me know, What could be the solution for this issue?
Thanks
Milind
Hi Milind,
I was able to re-create the problem you are seeing above. Unfortunately, all that I can specifically find are errors in the "\server\log\internalerr0" log file.
I too verified all LDAP configuration settings to be correct.
I often cut & paste the LDAP configuration settings from a saved configuration document, or a source database. What I found in my testing is that I might have mistakenly added a blank character to the end of the configuration.
Solution: Where I found my problem.....Go to \LDAP System\User attribute mapping\ Locate the Mapped attribute titled "Name" and verify that <sAMAccountName> does not have any extra spaces at the end.
Correct: <sAMAccountName>
Incorrect: <sAMAccountName>_
Select OK to save your changes, log-off and then log back in.
Regards,
Tad
Hi Milind,
you should enable LDAP logging by editing %ARISHOME71%\server\config\logging.cfg
and remove the comment lines (see below)
<!-- uncomment for enabling LDAP debug logging
<logger name="com.idsscheer.aris.server.arisldap.implementation.ldap" useparent="false" clean="true">
<level name="ALL"/>
<handler type="file" pattern="${logfilepath}/${logfileprefix}ldapintegration_%g.log" append="true" limit="20480000" count="2">
<formatter type="pattern" pattern="%d{ISO8601} %m%n%C.%M%n%e%n"/>
</handler>
</logger>
-->
After restarting ARIS Business Server and reproducing the issue you need to check the generated LDAP log file which lead you to root cause.
BR,
Patrick
