We just received ARIS Basic licence recently. Before we got it, I was testing your free trial until 2021-08-20 with another username. Before expiration, I exported the work I did and now we would like to import it to registered user. But I don't know how to do it. If I try to use "import" I get a notice "File ARIS Cloud Elements.adb" is not a valid ADF model. Can you explain, how can I import that file or can you help me to import it?
Hi Nele,
you can contact our support team via https://empower.softwareag.com or reach the ARIS Basic Help line at +800 ARIS HELP, if you are using a full ARIS Basic version.
Kind regards
Eva