DB-Defined Header an Footer is not visible in print outs

Hi Dominik,

Check in the Print Preview and see if the Insert headers/footers toolbar button is activated (or not) for the machine that's not working ....

Best Regards,

Bob

Sorry, you can also check under View\Options\Model\General\Print and make certain the Print header/footer box is checked....

Best Regards,

Bob

Hi, yes, they are checked. I can confirm it also with the printed layout. The page shows the horizontal lines from the header/footer. And if unchecked, they're gone.

What I'm missing is the heading-/footer-fields defined on DB-Level. It seams, that the user header/footer will overwrite DB-setting. But the user-fields are all empty...

Best Regards,

Dominik

In the user.cfg (line 468) there is the following entry:

<userdata type="page_headers_use_usersettig" value="false"/>

Like this, the db-settings are taken. The problem-user had the value true...

So: ARIS-Team:

When will this setting be changed in the application? I have no checkbox. What I expect is, when all attributes are empty, then the value will be changed. Probably a hint for a bug-fixing...

Best Regards,

Dominik

Hi there,

I am also experiecing difficulty finding the option to ensure headings/titles of the process map are visible when the map is printed. I refer to the following location:

EDIT > properties >Attributes > Attribute name

Clients are insisting that this is visible when printed. I know that the option exists as it has done so it in the past - on previous versions. Why is the attribute name not visible now?

A prompt response would be ideal.

Simon