Hi,
We have a Header and Footer definition on DB-level. On most computers, the header/footer will be printed as designed (Print-Function of a model). But with one computer, it does not work. It seams that the system take what is defined in the menu view -> options. But all 6 values are empty (as on my pc). And finally nothing will be printed.
It is not user-specific, it is pc-specific. Whoever logs into her pc, it doesn't work, Whoever logs into my pc, it works.
Where are some further settings?
Thanks for help
Regards,
Dominik
Hi, yes, they are checked. I can confirm it also with the printed layout. The page shows the horizontal lines from the header/footer. And if unchecked, they're gone.
What I'm missing is the heading-/footer-fields defined on DB-Level. It seams, that the user header/footer will overwrite DB-setting. But the user-fields are all empty...
Best Regards,
Dominik
SOLVED
In the user.cfg (line 468) there is the following entry:
<userdata type="page_headers_use_usersettig" value="false"/>
Like this, the db-settings are taken. The problem-user had the value true...
So: ARIS-Team:
When will this setting be changed in the application? I have no checkbox. What I expect is, when all attributes are empty, then the value will be changed. Probably a hint for a bug-fixing...
Best Regards,
Dominik
Hi there,
I am also experiecing difficulty finding the option to ensure headings/titles of the process map are visible when the map is printed. I refer to the following location:
EDIT > properties >Attributes > Attribute name
Clients are insisting that this is visible when printed. I know that the option exists as it has done so it in the past - on previous versions. Why is the attribute name not visible now?
A prompt response would be ideal.
Simon
