Business Publisher, trasferring attributes - waiting for a long time

Last activity on October 1, 2023 - 11:21 14.7k Views 3 Replies Professional ARIS

Nicolai S on October 31, 2011

Hi folks,

I'm trying to update an export, the result is that the update hangs at "Transferring attributes".

The export log file shows: <export name>: start record type T_ATTR for OBJECTTYPE (22)

Any ideas why it stops here?

I have allready tried to stop/restart both ARIS Business Server and Business Publisher services.

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3 Replies

T Y on October 31, 2011 - 16:33

Hi, object type 22 means object "Function" (it is visible in object types information within ARIS configuration) and probably there is some function with wrong attribute value in your models, which cause this hanging. Unfortunately I can not find any attribute with API name "T_ATTR" - are you sure that this is the accurate name? It should be something like "AT_ATR_****".

Regards,

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Nicolai S Author on November 3, 2011 - 08:46

Hi,

yes I'm sure.

It seems like this export did work after all. It only took three hours!

Do you have any other clues of why this happens?

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Nicolai S Author on November 18, 2011 - 12:10

Problem solved.

Using Sysinternals Process Monitor i could see that y-server.exe was trying to use the method CreateFile for each Link1 for information carrier objects. Each one of these failed with a "Access Denied" message and each request took from 15 to 30 seconds. Turning of "copy documents", and "indexing" in the export profile did not help.

Temp workaround was to point the FQDN to a invalid IP, so the CreateFile would return with a "BAD NETWORK PATH" message. This seems to work much quicker, and the export then took about 15 min.