Thu, 2023-09-21 12:00
HO
Hello,
Is it possible when you have discovered the processes to get an animated process flow like the process mining products Celonis and Disco do?
Kind regards,
Hendrik Ohler
Hello,
Is it possible when you have discovered the processes to get an animated process flow like the process mining products Celonis and Disco do?
Kind regards,
Hendrik Ohler
Hi,
I´m afraid the PPM doesn´t offer such capabilities. Do you consider it as the "not go" factor? I´d prefer instead of the animated process flow some improvements e.g. in automated data extraction and transformation capabilities. Because it´s quite frustrating when you need to go to customer´s IT at some specific cases and ask them: Hey guys I´d need to merge/transform these columns from that and there and according this rule to have the same and unique process key as in other data sources. Please create for me a view over these tables because the PPM can´t handle it. And you see theirs eyes saying something like: Are you kidding me? :)
Maybe if you give us more details why you consider it as differentiator to have the animated process flow we can transform it as a voice of public to SAG´s brainstorm where developers and product managers should listen to customer´s new ideas. At least SAG claims that :)
BR
Jiri
Hello Jiri,
Animation will help to lead the discussion with the stakeholders who are not familiar with process maps. It will help to visualize and animate the bottlenecks. Finally, we want to improve processes, so anything what can help to make it easy to understand what's really happening make sense.
In addition, it would be indeed useful when PPM, after extracting the data, automatically creating processes so you don't have first making process fragments and than clustering. I believe PPM can be improved much more to support in this part of the process mining activities.