Salam to all community members,
I installed ARIS Architect/Designer today on my MacBook running MacOS Ventura 13.4. I had to install Java first to launch it, then it seemed to launch properly in the beginning & it allows me to sign in but then it doesn't load properly (screenshot below).
Please advise what I can do to fix it. I tried deleting the first & second try files from my Downloads file and downloading again but I keep getting the same result. It's not appearing in the Launchpad or Applications in Finder.
I appreciate your help & support.
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Harm Verschuren on
Dear Osama,
I experienced the same on Mac OS Monterey. If you look in the log files you'll notice a lot of java nullPointerExceptions from the UI libraries. I filed a service request for this and according Software AG Support running ARIS Architect client on mac's are not supported. ;(
We must switch to Connect despite ARIS client has more functionality, or use Windows for the client.
BR,
Harm V.