Hello,
I just created a new sandbox database. I created a new folder and wants now to create a new model.
This is not possible since the screen is all blank.
Can pls. someone help?
Thanks in advance.
Olivier.
Hello,
I just created a new sandbox database. I created a new folder and wants now to create a new model.
This is not possible since the screen is all blank.
Can pls. someone help?
Thanks in advance.
Olivier.
Hi Olivier
What browser in what version do you use?
Please pay attention on this:
ARIS Cloud Basic/Advanced run on Internet Explorer 9, Internet Explorer 10*, Internet Explorer 11*, Firefox 24 or higher, Google Chrome 27 or higher, and Microsoft Edge.**
* Connecting to ARIS Cloud Portal using Internet Explorer 10 + Internet Explorer 11 with NON-standard Browser configuration leads to white page. Workaround: Changing the Compatibility mode or the Document mode to Internet Explorer 9.
** ARIS Cloud Advanced needs Java Runtime Environment 1.7 or 1.8.
Could this be the cause for your effect?
Best regards
Christoph