log for re^prt errors ?

Posted by Pierre-Alain MILLET

Posted on Tue, 01/19/2016 - 16:02 in Reports & Macros

Hello

Since this morning, errors with image in pdf report... It was working nice last friday, and i do not see any changes in the contexte, no new java release... ?

but, when execute a report including graphics, the following message "image creation failed, for more information see logfiles"...

but where are these logfiles ?!! a search on log in ARIS/server give thousand of files !

regards,

pam

22.3k

by Pierre-Alain MILLET Author

Posted on Tue, 01/19/2016 - 16:15

I found the log....

C:\SoftwareAG\ARIS9\server\bin\work\work_abs_m\base\webapps\abs\log

which include the follwing message several times

and I still do not understand what have changed... ??

pam

2016-01-19 16:07:21,668|ERROR|abs0000000000|default|PwSA-aZfWg|0000381889|externalProcessRendererThread|implementation -

java.io.IOException: Le canal de communication est sur le point d’être fermé

   at java.io.FileOutputStream.writeBytes(Native Method)

   at java.io.FileOutputStream.write(FileOutputStream.java:315)

   at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)

   at java.io.BufferedOutputStream.write(BufferedOutputStream.java:126)

   at java.io.ObjectOutputStream$BlockDataOutputStream.writeBlockHeader(ObjectOutputStream.java:1890)

   at java.io.ObjectOutputStream$BlockDataOutputStream.drain(ObjectOutputStream.java:1875)

   at java.io.ObjectOutputStream$BlockDataOutputStream.setBlockDataMode(ObjectOutputStream.java:1786)

   at java.io.ObjectOutputStream.writeFatalException(ObjectOutputStream.java:1574)

   at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:351)

   at com.idsscheer.framework.graphics.implementation.serializablegraphics.imagecreation.AGraphicsInSubProcessGenerator.writeCommand(AGraphicsInSubProcessGenerator.java:202)

   at com.idsscheer.framework.graphics.implementation.serializablegraphics.imagecreation.AGraphicsInSubProcessGenerator.executeCommand(AGraphicsInSubProcessGenerator.java:168)

   at com.idsscheer.framework.graphics.implementation.serializablegraphics.imagecreation.AGraphicsInSubProcessGenerator.createGraphicInternal(AGraphicsInSubProcessGenerator.java:85)

   at com.idsscheer.framework.graphics.implementation.serializablegraphics.imagecreation.AGraphicsInSubProcessGenerator.access$100(AGraphicsInSubProcessGenerator.java:18)

   at com.idsscheer.framework.graphics.implementation.serializablegraphics.imagecreation.AGraphicsInSubProcessGenerator$AExternalRenderingRunnable.run(AGraphicsInSubProcessGenerator.java:341)

   at java.lang.Thread.run(Thread.java:745)

2016-01-19 16:07:21,668|ERROR|abs0000000000|default|PwSA-aZfWg|0000381889|report execution (scriptID: 583c3cc0-272b-11d9-52e6-9e65a904efdd)|implementation - externalRendering failed: modelGuid: 517e7621-a26f-11e5-03c1-005056816225

format: png

dimension: java.awt.Dimension[width=271,height=291]

zoom: 100.0

flags: 4

by Sascha Schneider

Posted on Wed, 01/20/2016 - 10:34

Hello,

this is a known problem.

Please contact the ARIS-Support. They know the issue and they can help.

Sascha Schneider

by Runé Becker

Posted on Fri, 01/22/2016 - 09:45

Dear PAM,

You could try to delete the lock files which indicate that there are locked files. The following commands you could put into a .BAT file and run it inside the ARIS installation folder. It removes all lock files. ▲ Make sure that there's no one using any ARIS client product at that time.

del /f /q "subprocessRendering*lck" 
del /f /q /a:s "subprocessRendering*lck" 
del /f /q /a:h "subprocessRendering*lck" 
del /f /q "subprocessRendering.log*lck"

▲However, since I can't verify the error you reported, this is just a guess. If it fails, Felix Winzig will follow up with you.

Cheers

Rune