Getting error - Unable to Launch Applcation

Hi,

I do not think this is a big problem. I suppose, you just need to check your JRE settings.

Please proceed like this:

1.) via the system panel, open "Java" panel

2.) on the first page ("general" or "common"), please click "Settings..." in the "Temporary internet files" section.

3.) on the upcoming dialog, there is an option like "leave temporary files on computer"

Make sure this option is switched on, because otherwise, the tool is not stored permanently on your machine.

Bye,

Frank

Hi,

Appreicate your quick response.

Checked the setting on Java panel. "Leave temporary files on computer" is "ON". Details of the error mentioned in the message box is "Wrapped Exception":

java.io.FileNotFoundException: C:\Users\101861\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\45\72b5016d-1cce9b93 (The system cannot find the file specified)

 at java.io.FileInputStream.open(Native Method)

 at java.io.FileInputStream.<init>(Unknown Source)

 at java.io.FileInputStream.<init>(Unknown Source)

 at com.sun.javaws.jnl.LaunchDescFactory.buildDescriptor(Unknown Source)

 at com.sun.javaws.Main.launchApp(Unknown Source)

 at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

 at com.sun.javaws.Main$1.run(Unknown Source)

 at java.lang.Thread.run(Unknown Source)

 

Could there be any other reason ?

I am connected within my company network.

Cheers

Parag

Hi,

hmm... one question: do you use some "clean up" software, which deletes temporary files? Some of those products also remove the Java cache.

Is the setting for the Java-cache high enough? You can prove it by using the dialog I mentioned above. Make sure, that there is enough space.

As a last test, you could uninstall Express and reinstall. In the dialog I mentioned above, you can click "delete files" and commit applications and applets. If, after the de-installation, there are still ARIS Express icons, please delete them as well. If you copy the installed Express icons/shortcuts to another location, they may become invalid.

Then download again. Remember: if the question is shown "Do you want to integrate the application into the desktop?" please confirm with Yes/OK.

Bye,

Frank

Hi

Thank you.

I downloaded again and Aris Express seems to be working fine.

Looking forward to using this tool.

Cheer

Parag

I ran into the same problem and after a few hours of frustration and reading a few of these helpful threads, I managed to get ARIS to work again as well. A lot Here is what I did.

• Uninstall ARIS. Delete all ARIS icons and ARIS program files. You can still keep any ARIS document files you have on your machine.
• Download and install Java SE Runtime Environment 7u4. I got it from the following site: http://www.oracle.com/technetwork/java/javase/downloads/jre-7u4-download-1591157.html
• Open Java Control Panel from your Control Panel. Go to Temporary Internet Files >> Settings. Ensure "Keep temporary files on my computer" is checked. Go back to Temporary Internet Files >> View. Delete all ARIS files from there.
• Re-download/re-install ARIS. When it asks "Do you want to integrate the application into the desktop?" select "Yes."
• ARIS should now work.

Thanks to Mr. Frank Weyand for the helpful tips that got me through this process.

My solution:

I go to the browser http://download.ariscommunity.com and log on in the community.

Leaving the browser open I click in Aris Express icon.

This is working for me now.

Rgds, mauro

Hi Maxim,

please have a look here:

http://www.ariscommunity.com/users/frank-weyand/2012-08-27-important-problems-starting-aris-express-bug-oracles-jre-java-7-update-6

There is a bug in the new Java version 7, which prevents ARIS Express to start. Unfortunatly, as you said, you've got the newest Java version.

There is no other way to go back to an older JRE, until the new version of the JRE is available.

Sorry for any inconveniences. I hope, the new JRE version, where the bug have been fixed, will be released soon.

Bye,

Frank

Environment:

1. Win 7 x32
2. JRE 7 (latest version)
3. Disappointment :(
   
   Error: "Unable to launch app..."

Solution:

1. Uninstall JRE 7
2. Install JRE 6
3. Enjoy! :)

Hi, Frank!

Thank you a lot!

ARIS is launch!

Have a nice day! :)