Many companies struggle to understand how their organization actually supports and carries out their business processes. This lack of visibility into how the organization is structured and who are the employees that are accountable for a particular set of processes can thwart a company from maximizing resource utilization. Additionally, KPIs such as process times, wait times and quality of product/service can fail to meet their targets.
Another common pain point lies with Organizational Change Management (OCM) and their struggle to quickly adapt to the constant change that many organizations face. The ability to understand who is responsible, how and for what are they responsible, in terms of completing complex business process, allows change to be embraced and encouraged as opposed to feared and for business as usual to continue.
IMPRIVA's Central Process Repository Solution directly eliminates this pain by documenting the organizational support and execution for a company's business processes. IMPRIVA's solution leverages a relational database to capture roles and organizational structures and align them to business processes and delivers reporting and metrics to help make better decisions. Ultimately, this provides a view of how your organization works today and how you can make changes in the future state to meet new business goals and demands.
