PD

Hello All, 

Has anyone tried running ARIS on Windows 7 or Windows 8? 

We are running ARIS7.1 but it does not load on Windows 7 and 8 so we have to require our users to run ARIS thru Citrix as a workaround.

Would anyone know the solution for this? 

 

Thanks, Paula 

by Frank Weyand
Posted on Thu, 09/26/2013 - 08:56

Hi Paula,

for sure ARIS runs on Windows 7 or 8.

What JRE are you using? This is by far more important then the operation system.

Could you give us more information what the problem actually is? Error logs etc...

Bye,

Frank

0
by Paula De Guzman Author
Posted on Thu, 09/26/2013 - 09:56
Hi Frank,    Thank you for your reponse. Right now, in order to run ARIS on a Windows Vista machine, the java versions installed and running should be    java1.4.2_17 & java 1.6.0_12.    Using any other version will cause issues such as, the ARIS application will not load at all, or reports cannot run.    The issue we have for Windows 7 and 8 is that after clicking on the database, nothing happens. no errors are shown, it's just it will not load at all.    What java versions should we be using for windows 7 & 8? do we need to upgrade to a more recent ARIS version? We are currently running ARIS7.1. It is hosted on an application server and users access the application thru web. It is not directly installed in each user machine.    Thanks a lot and looking forward to hearing from you.   Thanks, Paula  
0
by Frank Weyand
Posted on Thu, 09/26/2013 - 10:35

Hi,

the reason why I referred to the Java version was a changed behavior in the JRE. If the JRE is installed in a path containing blanks (such as "C:\Program Files\Java" etc), the download client did not start. We released a hotfix for that.

I just wanted to make sure, that this is not the case.

> do we need to upgrade to a more recent ARIS version?

Depends... I still cannot foreclose that the described behavior is the case here.

Could you switch on the java console (system panel -> java) to get more information?

Bye,

Frank

0
by Sylvain Go
Posted on Sun, 10/06/2013 - 20:13

Hi,

We've recently gone thru Win XP to Win 7 in our organization (without changing Aris 7.1 version). According to Frank replies, yes, the main thing is to manage well your client JVM configuration.

Best regards,

Sylvain
0
by Andreas Schmidt
Posted on Sun, 12/22/2013 - 23:56

Dear ARIS experts,

nothing happens when clicking on "ARIS Platform installieren" with "start.exe" (current  Business Architect academic release).

System:

- Win 8.1, 64 bit

- Java JRE 7, Update 45 (latest release)

Best regards

Andreas Schmidt

0

Featured achievement

Rookie
Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks

Leaderboard

|
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock