Mon, 2020-08-24 16:00
Hi all,
Since yesterday, at least, the reporting tool is not working.
Neither from the designer tool nor from the administration console.
When launched from the admin console, after a while the following message is displayed"
"No resources available, try later"
The details are:
com.aris.modeling.common.serverremoteapi.core.webreport.CoReportResult.createError(CoReportResult.java:81)
com.aris.modeling.client.serverproxy.report.AReportProxy.handleProgressResultsFileTransfer(AReportProxy.java:731)
com.aris.modeling.client.serverproxy.report.AReportProxy.createReportProgress(AReportProxy.java:692)
com.aris.modeling.client.components.basecomponents.reportbase.logic.actions.AReportPerformer$1.run(AReportPerformer.java:130)
Could someone help please?
Thanks and regards,
Paulo
Hi Paulo
We are just examining the effect and will keep you updated.
regards
Christoph
Hi
Could you please test if the effect still does occur? (restart browser)
Best regards
Christoph
Hi Christoph, thank you for your help.
Unfortunately the problem continues - no changes.
Paulo
Hi Cristoph,
do you have any update about this issue, please?
Most likely this is a server side problem and might be affecting many users, right?
I have some validation sessions - that I had to postpone - and I would like to know if I can rely on ARIS or if I´ll have to look for some other solution.
Any information will be welcome,
Thanks and regards. Paulo
Hi
We made another change.Could you please test again?
Best regards
Christoph
Hi Christoph, it is working now!!
Thanks for your help,
Best regards, Paulo