PL

Hi all,

Since yesterday, at least, the reporting tool is not working.

Neither from the designer tool nor from the administration console.

When launched from the admin console, after a while the following message is displayed" 

    "No resources available, try later"

The details are:

com.aris.modeling.common.serverremoteapi.core.webreport.CoReportResult.createError(CoReportResult.java:81)

com.aris.modeling.client.serverproxy.report.AReportProxy.handleProgressResultsFileTransfer(AReportProxy.java:731)

com.aris.modeling.client.serverproxy.report.AReportProxy.createReportProgress(AReportProxy.java:692)

com.aris.modeling.client.components.basecomponents.reportbase.logic.actions.AReportPerformer$1.run(AReportPerformer.java:130)

 

Could someone help please?

Thanks and regards,

Paulo

by Christoph Lorenz
Posted on Wed, 08/17/2016 - 09:51

Hi Paulo

We are just examining the effect and will keep you updated.

regards

Christoph

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by Christoph Lorenz
Posted on Wed, 08/17/2016 - 12:53

Hi

Could you please test if the effect still does occur? (restart browser)

Best regards

Christoph

0
by Paulo Lima Author
Posted on Wed, 08/17/2016 - 14:25

In reply to by Christoph

Hi Christoph, thank you for your help.

Unfortunately the problem continues - no changes.

Paulo

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by Paulo Lima Author
Posted on Wed, 08/17/2016 - 15:46

In reply to by Christoph

Hi Cristoph, 

do you have any update about this issue, please?

Most likely this is a server side problem and might be affecting many users, right?

I have some validation sessions - that I had to postpone - and I would like to know if I can rely on ARIS or if I´ll have to look for some other solution.

Any information will be welcome,

Thanks and regards. Paulo 

0
by Christoph Lorenz
Posted on Wed, 08/17/2016 - 15:43

Hi

We made another change.Could you please test again?

Best regards

Christoph

0
by Paulo Lima Author
Posted on Wed, 08/17/2016 - 16:03

In reply to by Christoph

Hi Christoph, it is working now!!

Thanks for your help,

Best regards, Paulo

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by Christoph Lorenz
Posted on Tue, 11/10/2020 - 11:28

Dear Huy Vu
In what region is your ARIS Cloud Project room located? 
regards

Christoph

0
by Huy Vu
Posted on Tue, 11/10/2020 - 14:35

In reply to by Christoph

Hi Christoph,

I'm not on ARIS Cloud, but have the same error on ARIS Architect 9.8

com.aris.modeling.common.serverremoteapi.core.webreport.CoReportResult.createError(CoReportResult.java:81)
com.aris.modeling.client.serverproxy.report.AReportProxy.handleProgressResultsFileTransfer(AReportProxy.java:741)
com.aris.modeling.client.serverproxy.report.AReportProxy.createReportProgress(AReportProxy.java:685)
com.aris.modeling.client.components.basecomponents.reportbase.logic.actions.AReportPerformer$1.run(AReportPerformer.java:130)

0

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