VB
Goodafternoon,
We're going to add/connect KPI's to our processses (level 3 and 4 eBPMNc).
This would be done by adding the KPI's to a FAD, which is an assignment of in this case a level 4 eBPMNc process.
As I see it there are three ways of connecting a KPI;
Say for instance there is a specific KPI which measures step 2 till 7 in a specific level 4 process would I;
1) Model it at the level above (level 3 FAD, assignment of level 3 eBPMNc) and specify, very specific in description/definition, that this KPI is ONLY measured/active between step 2-7 for the level 4 process?
2)Model it at a level 4 FAD (steps 2,3,4,5,6 and 7) of the level 4 eBPMNc process?
3) Model it at level 4 FAD (steps 2 and 7) of the level 4 eBPMNc process?
My experience with other companies, would be to put it on the level 3 FAD and specify, but what would you all suggest as best practise?
Thanks in advance,
BR,
Vincent Bakker
Just an idea, if what you are measuring is the duration from step 2 to 7: In this case your KPI would be a derived KPI from 2 measurements: The time of the triggering event of step 2 and the time of the completion event of step 7. In your KPI tree you would declare the duration as derived from those 2 measurements. If you do it like this you would have to model it in the EPC, because the events do not have a FAD.
