RD

Hi,

after the last updating, I've noticed that now is required a password to access the Aris Document Storage: when I click on the link attribute of a document instead of the document itself, it opened a page for the login in the Aris Document Storage. I entered the username and password used for the access to Aris Cloud but they doesn't work and I received the message  "The principal is blocked".

What can I do?

Thanks,

Rachele

by Christoph Lorenz
Posted on Thu, 12/07/2017 - 11:57

Hi

This effect occurs because of the current maintenance.

It will be fixed on Friday.

Best regards

Christoph

0
by Rachele Di Saverio Author
Posted on Thu, 12/07/2017 - 13:49

Thanks

Bye

0
by Umut Altin
Posted on Tue, 01/28/2020 - 08:59

Hello,

We have this exact same problem right now. Should we consider this a temporary maintenance problem?

Thanks,

Umut

0
by Christoph Lorenz
Posted on Tue, 01/28/2020 - 12:19

Dear Umut

There is currently no maintenance ongoing.
We couldn't reprodue the effect here.
Could you reproduce it for other documents and databases as well?
What is the name of your project room?

Best regards

Christoph

0

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