Dear Aris Community!

I ran into an error regarding the ARIS versioning. When I try to version a model, the proccess is seemingly successfull and a change list entry is created, but the version tab remains empty. Furthermore when I try to open the corresponding changelist item it throws a server error, which says that the changelist information can not be retrieved.

Could someone shed some light on the problem? Where should I look trying to fix it?

Best regards,


by M. Zschuckelt
Posted on Thu, 01/20/2022 - 13:56


considering the "Server error" I would reckon this forum won't be able to help you. Please open a support ticket and they will look into the details of your case.

Best regards,

M. Zschuckelt

by André Vitor Oliveira
Posted on Fri, 01/21/2022 - 13:21

Maybe is something wrong with this database or external database, did you try to create versioning using another database to see if can reproduce the issue ?


by Martin Schröder
Badge for 'Contributor' achievement
Posted on Tue, 01/25/2022 - 19:42

Hello Raynard,

this is another symptom of the same problem with the alleged "Invalid group structure (cycle)" you mentioned here.

If you are still on Aris 10 SR 3 this cannot be healed.

I recommend updating to SR 17 because this also fixes the log4j security vulnerability.

Regards, Martin


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