Versioning problem

Posted by Raynard Smith

Posted on Thu, 01/20/2022 - 09:16 in Professional ARIS

Dear Aris Community!

I ran into an error regarding the ARIS versioning. When I try to version a model, the proccess is seemingly successfull and a change list entry is created, but the version tab remains empty. Furthermore when I try to open the corresponding changelist item it throws a server error, which says that the changelist information can not be retrieved.

Could someone shed some light on the problem? Where should I look trying to fix it?

Best regards,

151

by M. Zschuckelt

Posted on Thu, 01/20/2022 - 13:56

Hello,

considering the "Server error" I would reckon this forum won't be able to help you. Please open a support ticket and they will look into the details of your case.

Best regards,

M. Zschuckelt

by André Vitor Oliveira

Posted on Fri, 01/21/2022 - 13:21

HI
Maybe is something wrong with this database or external database, did you try to create versioning using another database to see if can reproduce the issue ?

BR
AO