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Here are some basics how to use the e-learning courses of the ARIS Online Academy.

The online help

When you start a course for the first time, have a quick look in the online help provided with  every course. There you'll quickly learn how to

  • navigate through the course using the controls,
  • making notes in learning units,
  • searching for specific learning topics,
  • setting bookmarks on learning units,
  • and how to check your learning status.

To open the online help just click on the help icon to in the top right corner:

Where to open the online help

 

The glossary

Another tip is to make use of the glossary in every course.

The glossary is listing up a couple of definitions you will come across in the courses and additionally  a quick overview of the ARIS Solutions and the produts of the ARIS Platform.

To open the glossary just click on the book icon:

Where to open the glossary

Feedback

The ARIS Online Academy e-learning courses do not support yet an option for giving direct feedback to the authors.

However, your feedback on the courses' content is very welcome!

So for now, please post your comments and suggestions for improvement either right here or to the authors. That'll help us to improve the quality of the e-learning courses.

Rob Davis & Rune Becker

by Karsten Perlich
Posted on Tue, 03/23/2010 - 19:16

Hi,

 

I passed the 1st e-learning course, but made a type mismatch in the information for the certification. The onlly way to retype the information was to take the exam a 2nd time. But this time I falled :-((

Now I got a mistyped certification for no use and my course is marked as falled. What can I do?

Thanks for help

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by Minh Luu
Posted on Thu, 04/15/2010 - 14:14

So far so good ....

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by Runé Becker
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Author
Posted on Tue, 07/27/2010 - 23:10

You may experience strange behavior when running these e-learning courses. That's due to a recent Flash update. I have to publish all courses again.

Please stay tuned for updated courses...

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by Diane Schade
Posted on Tue, 07/27/2010 - 21:39

If we were running the class, will we need to restart from the beginning, or will it remember which pages we were not able to view during the session and just let us review the pages that we had problems with.  We had problems viewing 6 of the pages. 

Also, is there anything we need to upgrade on our end for the Flash update?

0
by Runé Becker
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Author
Posted on Tue, 07/27/2010 - 23:17

I am currently figuring out how to preserve the user status (=learning progress).

In best case you will just need to run the missing or not working parts (e.g. exercises and final exam).

So just keep your Flash up-to-date.

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by Diane Schade
Posted on Wed, 07/28/2010 - 14:33

In reply to by mwer

I am currently on Adobe version 10.1, which I believe is current.  By selecting continue course I was able to remain at 90% done the course, but the pages are still blank for the following slides:

Chapter 1

1 - Name Impacts on Business

3 - Determine formally documented processes

7 - Do you know the definition of BPM

7 - Do you know the benefits of BPM

Chapter 2

2 - Assign the key principles to BPM phases

We cannot complete the course until we can view these pages.  Any suggestions?

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by Runé Becker
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Author
Posted on Wed, 07/28/2010 - 16:12

Dear Diane,

The pages you listed are exactly the exercises of that course which currently don't work due to a unresolved change within Flash and the tool I've used to publish the courses.

The both ARIS Online Academy courses no. 1 and 2 will show the same behavior.

Sorry again for the inconvenience. I am working on it and will soon provide a solution.

Cheers

Rune

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by Ianina Esposito
Posted on Fri, 11/18/2011 - 14:42

Hello Mr.Rune, 

I would like to know if the courses are available in Spanish or, if you know how to translate the online videos.

We use Aris to document in our Company in Argentina and I´ve found very usefull the tutorials, but not all of our staff understand English.

Thank you very much.

Cheers

Ianina

 

 

0
by Runé Becker
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Author
Posted on Tue, 11/22/2011 - 18:04

Hola Ianina,

the 3 lessons of the ARIS Online Academy were made using the e-learning authoring tool, PowerTrainer.

I have still have all resources to produce the lesson 1 and 2, but I never have translated them into Spanish or another language.

A translation/localization would require quite some effort. The transcript (spoken text) in the PowerPoint slides, the chapter titles and the text in the graphics must be translated. After that all those text-dependent parts must replace the existing English content in each chapter, animation sequences and exercises. At last everything must be compiled together and tested by native speaker in a couple of browsers.

Do you think the benefits of a Spanish version would justify that effort?

Cheers

Rune

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by Bhupendra Arya
Posted on Fri, 09/21/2012 - 09:03

Hello Mr.Rune, 

  i have completed the course till  chapter 3  but getting the  balnk pages in the chapter 4

and the system is not preserving  my status from where i left the last time

as a result i have to start the course from the begining

 

kindly help

 

Regards

Bhupendra

 

 

 

0
by Runé Becker
Badge for 'Mastermind' achievement
Author
Posted on Fri, 09/21/2012 - 16:31

Dear Bhupendra,

to help you I need to know:

  1. Which lesson (lesson 1, lesson 2) got you stuck at chapter 4?

    Please make a screenshot of the empty page in your browser and add it here as reply to this post.

     
  2. Which browser and version do you use?

     
  3. Which version of Adobe Flash Player is installed on your computer?

    You can look it up via Control Panel/Flash Player and then on tab Advanced.

     
  4. Please copy the following folder name into Windows Explorer to open that folder:

    %AppData%\Macromedia\Flash Player\#SharedObjects



    In there should be just one folder with a generic name (e.g. 42CB6DN9).

    Open that folder and then open the folder cdn.ariscommunity.com.



    In the last folder there must be 2 files (50bfqndn.sol and rebdnesz.sol), in which your learning progress is being stored for lesson 1 and 2. Let me know if those files are missing. 

Cheers

Rune

 

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by Bhupendra Arya
Posted on Fri, 10/05/2012 - 16:56

Thanks a lot

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by eugenia tsalkitzi
Posted on Tue, 02/04/2014 - 12:40

I just took the first course and due to internet issues i had to close and reopen my browser. Now I want to take the test and the system does not let me. My attempts are over. How can I take the test? thank you very much!

0
by Runé Becker
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Author
Posted on Tue, 02/04/2014 - 23:11

Dear Eugenia,

Have you completed all exercises? Have you then tried to take the course's exam but failed two times?

Then you need to reset your learning progress stored in a local file on your computer. To do so follow these steps:

  1. Please copy the following folder name into Windows Explorer to open that folder, depending on the browser you are using:

    ► Firefox or Internet Explorer: ​%AppData%\Macromedia\Flash Player\#SharedObjects

    ► ​Chrome: %UserProfile%\AppData\Local\Google\Chrome\User Data\Default\Pepper Data\Shockwave Flash\WritableRoot\#SharedObjects

     
  2. In that folder there should be just one folder with a generic name (e.g. 42CB6DN9). Open that folder and then open the folder cdn.ariscommunity.com.

     
  3. In the last folder there must be a file 50bfqndn.sol in which your learning progress is being stored for lesson 1. When you delete that file your learning progress and failed exam tries is reset.

Does this work for you?

Instead of resetting all your learning progress as described above, you could send the file 50bfqndn.sol to me and I'll reset just the two tries for the exam.

Cheers

Rune

0
by eugenia tsalkitzi
Posted on Thu, 02/06/2014 - 11:55

Dear Rune,

Thank you so much for your assistance!

Please find attached the 50bfqndn.sol folder, having followed your instructions.

When you find it possible please let me know when to login and take the exam.

Thank you again in advance,

Eugenia

File attachments
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by eugenia tsalkitzi
Posted on Fri, 02/07/2014 - 10:26

Dear Rune,

I tried to take the exam but still no permission.

When do you think I could take it? Do I have to do any further actions before trying, or am I expecting an OK from you?

Thank you again in advance,

Eugenia

0
by Runé Becker
Badge for 'Mastermind' achievement
Author
Posted on Fri, 02/07/2014 - 10:57

I am still checking your file, but will email the updated one to you as soon as I have it ready, probably later today.

Cheers

Rune

0
by Runé Becker
Badge for 'Mastermind' achievement
Author
Posted on Fri, 02/07/2014 - 13:31

Just sent the fixed learning progress file to your mailbox. For obvious reasons, I can't upload it here.

Cheers

Rune

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by eugenia tsalkitzi
Posted on Fri, 02/07/2014 - 16:52

Dear Rune,

I just got the exam and the certificate. Your help was very important!

Thank you for your support and I hope I will not need extra help for the 2nd and 3rd course!

Have a nice weekend,

Eugenia

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by Runé Becker
Badge for 'Mastermind' achievement
Author
Posted on Sat, 02/08/2014 - 00:41

Good to hear!

Course no. 2 "Before you start modeling" comes with 3 exercises which you will for sure pass easily.

And course no. 3 is rather a recording without exercises.

Cheers

Rune

0
by Rakesh Jha
Posted on Thu, 03/20/2014 - 17:28

Whats is the way to access the next course ? I have completed what is BPM

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