Hello,
I'm looking for the best way to deploy ARIS within a large organization. ARIS was implemented within the scope of a specific project where certain processes were modelled, but not all. The project is now finished and the company would like to use ARIS to model the remaining processes. I'm looking for examples of how ARIS is used in other companies. Was an ARIS CoE created where Business Analysts are responsible for modelling, or does each line of business model their own processes. If so, is the a QA performed on the processes before being published. Any lessons learned would be greatly appreciated.
Thanks in advance,
Robin McRae
Roy de Vries on
There are multiple steps that need to be taken to make an implementation of ARIS / BPM successful. Below some topics where you should think off:
1) Decide what approach your business suits best. In general choose between big-bang (only suitable for frequently changed organisations) or a growth model (most suitable in large organisations).
2) Build up the governance you need for the maturity level your organisation has at the moment. If they are starting, keep it simple and easy. Later on you can expand the weight of it. Governance is not only about the content of the process model but also about how BPM is implemented. Have clear governance about the initiatives.
3) Create the conventions for process modelling.
4) Have a clear view on how you would like to communicate to the people involved.
Best practices:
- Accept that you don't create a "perfect" BPM environment at once, but make sure that you and your team have in mind what steps you need to take to get the job done.
- Have commitment from high management regions in your organisations and preferably have regularly contact with these people.
- Communicate!
Other answers:
- QA is always performed before publisher, otherwise you communicate with not accepted / incorrect processes.
- A CoE is always a good initiative because BPM is then very visible in the organisation. You can also start a BPM initiative even without a CoE.
- Business analysts only have knowledge about the content of the process but don't own them. Owners are within the divisions.
Hope this will give you more insight in what steps you need to take. This is of course no guide to success. There are several education initiatives available to gain more knowledge about this topic. If you want a quick start, hire somebody who did this several times.