Profile picture for user sagebpm

I just acquire a 12 month subscription for Aris Basic, 1 designer

However I did not manage to access the application (my project room) and the error mesage says: 

All seats of your license for product ARIS Cloud Basic Designer of project room xxxxxxxxxx are currently consumed. You will no longer be able to activate the product for any additional users unless you upgrade the project room.

However I am the only user.

I will appreciate your guidance about how to proceed.

I have gone through several attempts to change password



by André Vitor Oliveira
Posted on Fri, 07/02/2021 - 23:04

Please provide your project room name and region, then I will ask to my colleague from Cloud to check it.



Featured achievement

Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks
  • Profile picture for user frankweise
  • Profile picture for user Henrik Buckler
  • Profile picture for user UffeK
  • SS
  • MZ
  • PacMan


Nobody has collected any points yet this week. This is your chance to become one of the top 5 on this week's leaderboard.
icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock