Hello,
I have the following problem in ARIS Express. I will be grateful for your advice:
In any window that I open in ARIS, such as the property window of an entity, I cannot see the content. Only the frame of the window is visible. Please find here a picture of the screen:
I have uninstalled and reinstalled ARIS and Java, but still my problem exists. Please advise me.
Thank you in advance and best regards,
Sahar Kazemi
Hi,
please have a look at the folder:
%USERPROFILE%\ARISExpress\log
(you can insert this line in the field of the window explorer) and the log files herein.
If you could attach the logfiles in this post, I could have a look at them.
Bye,
Frank
Hi, Please find the logs in the attachment.
/system/files/editor/files/client0.txt
/system/files/editor/files/exception_130502.txt /system/files/editor/files/exception_130507.txt Thank you in advance.
Best regards,
Sahar
Hi,
the error log shows that there is a problem regarding proxy detection, but that is not the issue here.
Are you using Express via a remote desktop or a VM?
Bye,
Frank