Hi everyone,

Does anyone have a customer success story which includes process intelligence project where the success was measured for a few periods?

I am looking for concrete ROI proofs for some prospects.

You can also forward me directly to my mail:

Thanks in advance!






by Vassiliki Spentzou
Posted on Mon, 08/27/2012 - 09:41

Good morning 

That would be of great interest! If possible please do include me in such a letter chain

Thank you in advance

by Janja Arežina
Posted on Mon, 08/27/2012 - 10:15

I'd be very grateful if I could also recieve this example of a success story.

Thank you in advanced!

by Sara L Author
Posted on Mon, 08/27/2012 - 11:43

Hi Dominik,

Thank you for the info.

I am familiar with these customer stories.

But I think what is needed is more information about the solutions after a a longer period

of being implemented and used. This also to check whether the expectaions were fulfilled.

For example, the ROI expected in this project:




by Dominik Vanderhaeghen
Posted on Tue, 08/28/2012 - 10:03

Hi Sara,

do you have a Software AG sales or partner contact? Typically, our reference team organizes an information exchange with our reference customers so that you can get such insights on e.g. the ROI, longterm benefits etc. . I suggest that you contact your local Software AG contact, if you have any questions - please let me know.

Kind regards,


by Martin Reiner
Posted on Tue, 09/25/2012 - 10:00

Hi Sara, Vassiliki & Janja,

i was the project manager of this case you mentioned at Swisscom.

Because my company still providing Swisscom with enhancements and is responsible for the operation of the process warehouse, i can let you know, that the results has been achived which you know from the success story.

Furthermore "Process Controlling" stands for the continuous improvement and - speaking in SIxSigma - the control phase of order & contract handling.

Best regards from Switzerland,


by Sara L Author
Posted on Wed, 09/26/2012 - 07:52

Dear Martin,


Thanks you for providing this further information.

This is very helpful!




Featured achievement

Say hello to the ARIS Community! Personalize your community experience by following forums or tags, liking a post or uploading a profile picture.
Recent Unlocks
  • SS
  • MZ
  • Profile picture for user kbiront
  • Profile picture for user Tony Iliev
  • Profile picture for user amandeep.7.singh
  • PacMan


icon-arrow-down icon-arrow-cerulean-left icon-arrow-cerulean-right icon-arrow-down icon-arrow-left icon-arrow-right icon-arrow icon-back icon-close icon-comments icon-correct-answer icon-tick icon-download icon-facebook icon-flag icon-google-plus icon-hamburger icon-in icon-info icon-instagram icon-login-true icon-login icon-mail-notification icon-mail icon-mortarboard icon-newsletter icon-notification icon-pinterest icon-plus icon-rss icon-search icon-share icon-shield icon-snapchat icon-star icon-tutorials icon-twitter icon-universities icon-videos icon-views icon-whatsapp icon-xing icon-youtube icon-jobs icon-heart icon-heart2 aris-express bpm-glossary help-intro help-design Process_Mining_Icon help-publishing help-administration help-dashboarding help-archive help-risk icon-knowledge icon-question icon-events icon-message icon-more icon-pencil forum-icon icon-lock